Agency360+ Customer Resource Center

This page includes the latest news about enhancements and changes to your solution, links to training session, business intelligence content, expert market insights, and more!

Global Market Insight Report

A complimentary report to help you understand market recovery trends

Through our Business Intelligence and Airline Travel data, our complimentary insight reports will give you the data you need so you can clearly chart your path to recovery.  This report covers both historical and forward-looking data with insights across global weekly occupancy changes and futures, global and US lead time changes and trends,  global occupancy metrics, pace, segmentation and many other insights.

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Weekly Demand Market Insight Report

Right now, many hoteliers remain in uncharted territory due to COVID-19’s continuous impact on travel. Historically, hoteliers relied on data about their past to help them plan for their future. Yet, historical data is all but irrelevant right now. By leveraging the industry’s only comprehensive source of forward-looking on-the-books market data, we are proud to support hoteliers and industry professionals with our weekly Demand Insight reports across dozens of global markets. Click here to see if your market is listed and download these new reports today!

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Utilize Agency360+ to Its Full Potential: Best Practices and New Functionality

Agency360+ brings expanded insights beyond just the GDS with new data sources from Demand360® and Amadeus Intelligent Markets all in one simple interface. If you’re looking to refresh your prospecting skills as business travel begins to return, view the replay of our refresher training on Agency360+ and explore some of the latest functionality, including vacation rental data, Last Year–2, and more.

View the Webinar Replay

Shifting share with Agency360

Travel Agency Recovery Insights

A deeper look at travelers, travel agents, their recovery, and how Agency360 can help

  • Traveler trends
  • Current state of the market
  • Best practices to address trends and shift share

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Make the most of your Agency360+ subscription

Learn how to make the most of your Agency360+ subscription with this document designed to guide you through key areas to focus on when you only have a certain amount of time. Whether you have as little as 10 minutes or 30 minutes, this document can help guide you in the right direction so your time is well spent.

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Hotel & Short-Term Rental Recovery Trends

A comparative analysis of global hospitality performance through COVID-19

Using combined business intelligence data from Amadeus and Transparent, this report offers a visual comparison of global hotel and short-term rental performance to identify key trends influenced by the pandemic in 2021, such as:

  • Occupancy and reservation volumes
  • Booking lead times
  • Average length of stay
  • Average daily rates

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Agency360 Learning Services

Explore our Agency360 Learning Services knowledge center for your central location for everything you need to master Agency360, including:

  • On-Demand basic, intermediate, and advanced training course
  • The latest release notes and product updates
  • Access to instructor lead training classes

Amadeus Business Intelligence Insights, News, and Podcasts

Amadeus Expands Partnership with Aimbridge Hospitality with Exclusive Business Intelligence Endorsement

Anna Ransom

Originally published to the Amadeus newsroom Leading, global hospitality company will use Amadeus’ full suite of industry-leading business intelligence to gain a consolidated view of global portfolio performance and enhance forecast projections based on forward-looking market insights.   June 22, 2022 – Today’s fluctuating markets and traveler behaviors dictate a hotelier’s need for real-time data…

Global Hotel Occupancy Surpasses 2019 Levels for the First Time Since the Pandemic Started

Alison Guillot

Originally published to the Amadeus newsroom Global hotel occupancy levels for April and May 2022 have exceeded pre-pandemic levels. Amadeus’ unique forward-looking data shows global hotel bookings in June, July, and August 2022 are on par with 2019 with the potential to grow significantly. Data reveals transient average daily rate achieved on room bookings globally…

Casa Andina Hoteles Selects Amadeus to Drive Direct Bookings and Deepen Guest Relationships

Anna Ransom

Originally published to the Amadeus Newsroom Implementation of Amadeus’ iHotelier® Central Reservations System and Guest Management Solution will position the influential Peruvian hotel chain for future growth   June 9, 2022 – Amadeus, the leading travel technology provider, and Casa Andina, the leading Peruvian hotel chain, today announced a new partnership to expand the company’s…