By Doug Kennedy The voice reservations channel continues to diminish, but has it gone extinct? Here’s why hoteliers should continue to capture phone reservations and claim more direct bookings.
By Juliana Shallcross Since being acquired by private equity firm Thoma Bravo for $930 million in early 2014, TravelClick, a New York-based provider of B2B distribution and marketing …
By Elliott Mest The spring travel season is seeing an increase in bookings, with 17 of the top 25 North American markets showing committed occupancy improvements in March over February, but a report f…
By Katherine Klahn NEW YORK — Since the emergence of online travel agencies (OTAs) and digital bookings, guests are moving away from traditional methods of booking their rooms, such as picking up th…
By Julie Sickel U.S. business travel is in a year-over-year decline, and that trend looks to continue during the next six months, according to the U.S.
by Shayne Paddock, Chief Innovation Officer for Guest Management Solutions, Travelclick, for Hotel Executive It’s easier to keep a guest smiling if you know a little something about them.
By Stephanie Ricca Data analysts at this year’s Hunter Hotel Conference said that while industry performance and overall growth might not hit the spectacular highs of 2015, hoteliers are in for s…
By Larry Mogelonsky Great hotel managers not only work incredibly hard to lead their teams and propel their respective properties to new levels of success, but they must also keep a pulse on where the…