Crisis Management & Recovery Resources

Let's Rebuild Group & Business Travel Together.
COVID-19 has had a profound economic and social impact on all of us. Consumer expectations have changed and we’re all facing new ways of working. Our goal is to continue to provide you with relevant resources to help you address your business needs as you prepare to welcome back business travelers & events.
Visit our Rebuild Travel page for new research, insights, guidance, and forward-looking business intelligence data – and so much more – to help guide your path forward.
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Recovery Resources

[PODCAST] Digital and Cultural Transformation in Times of Uncertainty with Iype Abraham
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[PODCAST] A Look at What's Actually Happening in Business and Group Travel with Katie Moro and John Hach
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[PODCAST] What We Learned in 2021 and How to Find Success in 2022 with Katie Moro and John Hach
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[PODCAST] How to Build Profitable Offerings and Loyalty Programs During Recovery with Jon Davis
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[PODCAST] Hospitality Leadership and Improving Your Emotional Intelligence with Taylor Scott
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[PODCAST] Problem Solving Through the Pandemic and Building a Culture of Creativity with Shane Green
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[PODCAST] Evolving the Guest Experience Through Digital Communication with Ford Blakely
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[PODCAST] Understanding Clear Historical Context and Shifting Booking Trends to Build Your Plan with Katie Moro and John Hach
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[PODCAST] Hotel Booking Trends for Spring 2021 with Katie Moro and John Hach
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[PODCAST] Employee Empowerment and Motivation in the Face of the Global Pandemic
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On the Blog

Amadeus Unveils Five Defining Trends for the US Group Travel and Events Industry in 2022
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Amadeus Launches Agency360+ to Expand Hotelier Access to Leisure and Business Travel Insights
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A Three-Dimensional Recovery Scenario Based on Data, Technology, and the Personal Touch
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Global Hospitality Outlook: Occupancy Data for Vacation Rentals & Hotels by Transparent & Amadeus
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Google Guest Post: 5 Ways Hoteliers Can Capture Returning Demand with Search Engine Marketing
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In the News

Phocuswire Guest Post: The 2022 Business Traveler - Anxious to Travel but also Anxious to Travel
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PhocusWire Guest Post: High-Tech vs High-Touch: How to Emerge Stronger Amid the Crossroads of Two Hospitality Trends
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Luxury Adviser Guest Post: How to Inform and Attract Travelers with Digital Destination Marketing
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The Company Dime Op-Ed: How Hotel Technology Is Opening New Doors For Personalized Business Travel
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Hospitality Net Guest Post: How Labor Shortages and New Travel Trends are Shaping Hotel Operations
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Hospitality Upgrade Guest Post: It’s Not Just a Room – The Benefits of Attribute-Based Selling in Hotels
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Hotel Online Guest Post: 5 Steps to Prepare Your Hotel Housekeeping Team for 2021 and Beyond
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PhocusWire Guest Post: The Evolving Traveler Journey - 3 Trends Hoteliers Must Address Today
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Hotel Online Guest Post: Generation Clean is a Driving Force Along the Evolving Traveler Journey
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Amadeus Combines Forward-Looking Occupancy and Rate Data in Powerful New Business Intelligence Solution
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HSMAI Americas Customer Insight: Business Travel Bookings in the United States Post-Labor Day
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Web in Travel Guest Blog: Capitalising on the Rise of Domestic Tourism in South-East Asia
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Enhanced Forward-Looking Data in Amadeus’ Business Intelligence Solutions Provide Insight for Recovery
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Hotel Online Guest Post: Your COVID-19 Recovery Plan Should Include These 5 Marketing Strategies
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Hotel Online Guest Post: Ten Ways to Boost Guest Confidence and Increase Loyalty Amid COVID-19
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Hosted Webinars

Webinar Replay: Introducing Agency360+ – Expanded Insights to Optimize Your Corporate & Leisure Sales
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Webinar Series Replay: How to Capture Rising Revenue Opportunity in Your Market
Watch Your Local Webinar >>

Webinar Replay: 5 Contactless Tools to Boost Your Group Business and Event Sales
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Webinar Replay: Remix Your Hotel’s Business Model for Crisis Recovery - Featuring Amadeus, Accor, and PhocusWire
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Webinar Replay: Prospecting with Amadeus Sales: From Order Taker to Order Maker
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Google Partner Webinar Replay: Using Data to Optimize Digital Media in Unpredictable Markets
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Webinar Replay: Implement Social Distancing and Event Safety with Amadeus Hospitality Diagramming
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Webinar Replay: The Recovery Roadmap for Hotels featuring Amadeus, PhocusWire, and HSMAI
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Asia Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future
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South Pacific Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future
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Latin America Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future
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Europe Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future
View the Recording >>

N. America Webinar Replay: Building a Data-Driven Strategy to Manage Today and Plan for the Future
View the Recording >>
Amadeus Insight

Myth-Busting: The Truth About Amadeus Value Hotels by Katja Bohnet, Director, Hotel Distribution, Hospitality, Amadeus
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Why Hospitality Needs a Tech Reset by Francisco Pérez-Lozao Rüter, President, Hospitality
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3 Ways Hotels Can Serve the “New” Business Traveler by Ilia Kostov, EVP and CCO NORAM, Hospitality
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Six Trends that will Shake Up the Travel Space in 2022 by Daniel Batchelor, VP, Global Corporate Communications & Social Responsibility
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Checking in to the Future with Amadeus Hotels for Leisure by Katja Bohnet, Director, Hotel Distribution, Hospitality
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We’re Ready to Help Rebuild Travel by Francisco Pérez-Lozao Rüter, President, Hospitality
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Expedia Group Customers Hit the Road with Car Content from Amadeus by Peter Altmann, Head of Mobility & Insurance
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Global Hotel Occupancy Reaches Two-Thirds of Pre-Pandemic Levels in April 2021, and Hoteliers Optimistic for the Future According to New Amadeus Research
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A New World of Travel: Strategies for Travel Sellers to Gain Momentum by Angel Gallego, Executive Vice President, Travel Channels
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3 Trends Every Australian Hotelier Needs to Know to Boost Bookings in 2021 by Maria Taylor, Head of Commercial, Asia Pacific, Hospitality
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Insurance Will Play a Key Role as We Rebuild Travel by Noam Shapira, Co-Founder & Co-CEO, Setoo
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Amadeus Hospitality Data Shows Recovery Signs for Domestic Travel in Mainland China by Maria Taylor, Head of Commercial, Asia Pacific, Hospitality
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Rethinking the Marketing Playbook: 5 Strategies to Reach Today’s Traveler by Sol Freixa, Global Director, Travel Advertising Sales & Marketing, Travel Channels
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Hotels & Travel Sellers Need to Work in Tandem to Boost Traveler Confidence by Scott Falconer, Executive Vice President, Media Solutions, Hospitality
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It's Time to Rethink Travel Together, by Dr. Steven Freudmann, Chairman, Institute of Travel and Tourism (ITT)
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Helping Hotels Plan for Recovery Through a Data- and Omnichannel-Based Approach by Katie Moro, Vice President of Data Partnerships, Hospitality
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Balancing People & Tech: Helping Customers to Help Theirs by Pierre Giordano, Vice President of Customer Service, Travel Channels
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Learning from China’s Hospitality Recovery by Malcolm Cheong, General Manager, Hospitality, Greater China
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How the Hospitality Industry Can Plan for Recovery by Paul Barron, EVP, Client Engagement, Hospitality
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Rethinking Travel by Daniel Batchelor, Vice President, Global Corporate Communications
Rethink Travel >>

COVID-19 Travel Channels update from Decius Valmorbida, President, Travel Channels
Travel Channels Update >>

COVID-19 Strategic Growth Businesses Update from Stefan Ropers, President, Strategic Growth Businesses
Strategic Growth Businesses Update >>