Managing personnel & teams
This session is intended for property administrators. As an administrator, you are responsible for managing users and their access. Join this session to learn how to create and modify users and manage their levels of access.
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Creating service orders on the desktop
During the day, many tasks are identified and need to be assigned for completion. Join this session to learn how to create those different types of tasks, called service orders in HotSOS Select, on your desktop PC.
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Taking action on service orders on the desktop
Things change! You’ve created a service order and now you need to update it. Come to this session to review the service order details and learn how to make updates as necessary.
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Receiving service orders in HotSOS Mobile
You’ve received a service order to complete…now what? In this user session, you will learn how to read a service order in the mobile application and what actions are available to you.
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Creating service orders in HotSOS Mobile
During the day, many tasks are identified and need to be assigned for completion. Come to this session to learn how to create those different types of tasks, called service orders in HotSOS Select, in your mobile application.
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Filtering & searching in HotSOS Mobile
Your device is full of service orders and you need to quickly find a specific one. Join this session to learn how to filter and search for service orders in HotSOS Mobile.
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Managing rooms, equipment, & issues
This session is intended for property administrators. Keeping track of issues, requests, locations, and equipment is a big responsibility! Join this administrator session to learn how to create and modify these areas in HotSOS Select to make your world a little bit easier.
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Managing business rules
This session is intended for property administrators. Anything you can to do automate your process makes your job easier. Join this administrator session to learn how business rules can be used to automate the dispatch of service orders and how to create and modify those rules.
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Administrator access to HotSOS Mobile
This session is intended for property administrators. Get a quick look at who is doing what and the service order status each day through personnel views and dashboards in the mobile application, as well as how to pull reports on the go. This session will show you how.
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Understanding scheduled tasks
This session is intended for property administrators. Some of the things you do to take care of your property and equipment aren’t done daily but need to be done regularly. Join this administrator session to learn about scheduling tasks in HotSOS Select.
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Creating scheduled tasks
This session is intended for property administrators. It’s time to schedule new tasks and preventive maintenance jobs using your standard schedules and checklists. Join this administrator session to learn how to create scheduled tasks from start to finish.
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Maintaining scheduled tasks
This session is intended for property administrators. You’ve scheduled your maintenance but need to make a few changes, and ensure your team can keep up with them. Come to this session to learn how to sort through and maintain your scheduled tasks.
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Managing devices & departments
This session is intended for property administrators. Keeping track of the departments, mobile devices, email devices are important for maintaining a clean HotSOS Select unit. Join this administrator session to learn how to modify these areas in the system.
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Managing trades & trade groups
This session is intended for property administrators. Every person and task is associated to a trade in HotSOS Select. Knowing how to manage these trades is one of the keys to maintaining an efficient system. Come to this session to learn how to modify trades and trade groups in HotSOS.
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Setup & use of meters
This session is intended for property administrators. The engineering team is responsible to record so many things; for example, power use or pool chemical applications. Join this administrator session to learn how to create and record meter readings for central storage and reporting.
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Managing areas, equipment types, & predefined memos
This session is intended for property administrators. Grouping locations and equipment together can be very helpful when filtering and/or scheduling work. Join this session to learn how create and modify these different parts of the system.
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Generating graphs & reports
This session is intended for property administrators. Having real, reliable data and statistics can really help keep the operation running smoothly. Join our graphs & reports session to learn how to have this data right at your fingertips.
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Scheduling graphs & reports
This session is intended for property administrators. So you have your go-to reports in HotSOS Select, but you’ve got enough to do and would rather have these reports delivered to you regularly without having to think twice about it. This session will teach you how to set up those scheduled reports.
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