2018 Q1 Newsletter

Alison Guillot

amadeus hospitality newsletter

How Technology Can Lift Revenues, Reduce Costs, and Improve the Guest Experience in Limited Service Hotels

Download the report!

Today’s travelers are tech-savvy, cost-conscious, and have high expectations. In a rapidly changing industry that is increasingly focused on personalization, hoteliers are looking to stand out. But the cost of differentiation can be a huge burden for Limited Service hotels operating with a tight budget and limited staff. To better understand the challenges facing this segment, we asked hospitality professionals to rank their top technology priorities for 2018. Download the report to read the results.

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Amadeus Sales & Event Management – Advanced Integrates with Sertifi for Enhanced Contract Management

Now you can quickly and securely collect signed group contracts and guest payments online as well as send, track, and manage all eSignature and payment requests – right from your booking.
Learn more.

Grow your digital presence with Amadeus Hospitality Diagramming and DirectBook

Deliver a digital experience planners will love by allowing them to design their perfect event layout or book meeting space directly through your website. Amadeus has the solutions you need to help customers engage with your venue easier than ever before.

Not yet on Amadeus Sales & Event Management Advanced (Delphi.fdc)?
The time to migrate is now!

Now’s the time to redefine how your team can gain the most value from Delphi.fdc. Your data will be migrated safely and securely with little downtime. Our expert services team will be with you every step of the way – from discovery to consultation to training and beyond, our migration process is tested and proven. Schedule a demo.

Service Optimization                                                          hot sos hospitality newsletter circle-1.png

With HotSOS, Knowledge is Power

It’s critical for a venue to define its standard operating procedures. How should staff respond in the event of an emergency? What if a piece of equipment breaks? With the latest release for HotSOS, a property can attach documents to work orders based on location and need. This puts knowledge in the hands of the staff, allowing them to find information directly within the app and respond to incidents faster and in a more consistent way. View the release notes.

Additionally, we’ve upgraded the feedback loop for housekeeping. Room inspectors are now able to send feedback directly to attendants upon completion of a room inspection. This helps room attendants improve their performance and allows them to request a meeting with management to review procedures. Explore all the operational benefits of adding HotSOS to your property today!

Amadeus Hospitality Platform Vision Webinar


March 1st – Register to Attend!

What will hotel software of the future look like? We are excited to present the Amadeus Hospitality Platform vision to hospitality leaders around the globe during a webinar on March 1st at 2 PM EST. Topics will include attribute-based selling, global payments, and centralized guest intelligence. Register now!

POLL: How do you upgrade technology?

amazon gc bubble.pngParticipate for your chance to win a $25 Amazon gift card!

Wanting the latest and greatest technology doesn’t always result in a purchase. So what does? We’d like to hear more from you. Share your thoughts in this five-question poll and we’ll share the results in the next edition. Five lucky entrants will receive a $25 Amazon gift card.

Share Your Story

amadeus tile.pngTell us how Amadeus has improved your business for a chance to win a tile Bluetooth tracker!

We’re looking to hear your success stories from Sales & Event Management and Service Optimization. Have you saved time, increased leads, and improved operational efficiency? Tell us how. Select stories submitted by February 28th will receive an Amadeus branded tile Bluetooth tracker.


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htng dubai.pngHTNG Middle East

January 23-24: Amadeus was a registration sponsor for this global industry event in Dubai.


ht next.pngHT-NEXT

March 12-14: This exciting conference in San Diego merges the Hotel Technology Forum with HTNG North America. Amadeus will appear at booth #43. Schedule time to talk with us on site!

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Hospitality Employees Supported 50+ Charities in 2017

Our people donated an incredible amount of time, money, and resources to organizations like Habitat for Humanity and the United Way last year. We’re so proud of the contributions we’ve made, and look forward to partnering with more great charities in 2018!


Amadeus Ranks as the 16th Most Sustainable Company in the World

The honor comes as part of Corporate Knights’ 2018 Global 100 Most Sustainable Corporations in the World list. Read the blog..

Work with us!

We operate in 190 markets with 15,000 people

And we’re looking for even more people to help us shape the future of travel. Check our open jobs.

Hotel Management 2020

The Guide to Future-Proofing Operations to Drive Revenue and Address the New Realities of Guest Relations