For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

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Support Services

Amadeus is committed to providing customers worldwide with superior support and service to ensure their success in using Amadeus solutions. Amadeus is a technology innovator that connects the entire travel ecosystem at every stage of the journey.

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Support Services Portal

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hotel SalesPro Legacy Client Portal

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hotel SystemsPro Client Support

Looking for WebEx Remote Support for hotel SalesPro or hotel ServicePro?

For urgent support matters, please call the number below that most closely matches your support request.

Americas Support

Languages supported: English
Support:+1 603.427.6400

Hospitality.Support@amadeus.com

Amadeus Sales & Event Management – Fundamental (HSP)

Americas Support: Atlanta (hSP)

770.303.9911

Hospitality.hspsupport@amadeus.com

Europe, Middle East, Africa, and India Support

Languages supported: English, French, German, Italian, Spanish, Arabic, Polish, Russian
+44 (0) 208.481.6622

Hospitality.SupportUK@amadeus.com

Asia Pacific Support

Languages supported: English, Mandarin, Cantonese
+65 6735.5988

Additional toll free phone numbers:

– Australia: 1.800.075.083
– China: 800.988.1558
– Hong Kong: 800.964.488
– India: 000.800.650.1424
– Malaysia: 1.800.806.270
– Thailand: 001.800.656.809

Hospitality.SupportSG@amadeus.com