The Evolving Traveler Journey

COVID-19 was the accelerator none of us saw coming. Over the past year, the travel industry has been faced with adapting to new regulations and expectations at a pace none of us thought possible. Today, travelers are becoming comfortable with a changing environment; one that is more transparent and digital than ever before. What do these behaviors and trends mean for the travel and hospitality industry?

Join us as we explore the Evolving Traveler Journey. Through global webinars and actionable resources and insights, we will cover the key trends impacting each stage of their journey. Together, we can rethink travel and prepare for the guest of tomorrow.

Suitcase-packing-for-travel-COVID-19_612x336_acf_cropped

Download our Evolving Traveler Journey Infographic

COVID-19 was the accelerator none of us saw coming. In 2020, the travel industry has been faced with adapting to new regulations and expectations at a pace none of us thought possible. Through each step of the traveler journey, we’ve captured how sentiment and engagement has evolved so you can make informed decisions about your strategy as we move into 2021.

Download the Infographic

On the Blog

3 Travel Trends for Hoteliers in 2021

Paul Barron, EVP Marketing Partnerships and Commercial Operations, Hospitality, at Amadeus, shares three key shifts in the traveler’s journey that hoteliers must prepare for. Read the Blog

How Hoteliers Can Address “Generation Clean”

Hospitality leaders that identify “Generation Clean” as an engine for formulating marketing and operational strategies will be best positioned for success in a COVID-19 era. Read the Blog

Listen to our Evolving Traveler Journey Podcast

The booking behavior, on-trip expectations, and post-trip loyalty of leisure travelers are rapidly evolving and demanding that hoteliers think differently or get left behind. In this podcast, we welcome Jacki Brown, Director of Product Marketing at Amadeus, to dive into industry research and data that highlights the most important travel behavior trends and what the hospitality industry needs to do in response.

For more information, visit https://www.amadeus-hospitality.com/podcast/

"Understanding how you can set yourself apart, really deliver and provide a unique experience, all comes down to loyalty and personalization"

- Jacki Brown, Director of Product Marketing at Amadeus

Watch our Global Webinar series

The ripple effect of COVID-19 has shifted shopping and booking behavior, created new expectations on property and given a new meaning to brand loyalty. We hosted a series of webinars, bringing together Amadeus experts and guests to explore key trends impacting the Evolving Traveler Journey and what this means for each region.

Download our Recovery eBooks

[eBooks] Download our Planning for Hospitality Recovery guides in Spanish

Download the eBooks in Spanish >>

[eBook] Planning for Hospitality Recovery – Operations

Download the eBook >>

[eBook] Planning for Hospitality Recovery – Marketing

Download the eBook >>

Businesswoman looking out window in meeting room

[eBook] Planning for Hospitality Recovery – Sales

Download the eBook >>

[eBook] Planning for Hospitality Recovery – Revenue Management

Download the eBook >>

Contact Us

Want to learn more about how our suite of solutions can benefit your business, during uncertain times and beyond?
Contact our global team today.