UK and Ireland

Amadeus Hospitality represents the industry’s most influential innovations under one roof. We offer a menu of powerhouse options for hoteliers of all shapes and sizes, in three key areas: Distribution & Marketing, Guest Management, and Hotel Management, centered around insight and built on a foundation of data. Our vision is to drive the hospitality industry forward; enhancing the guest experience, driving loyalty and increasing profitability for our customers.

Let’s shape the future of travel together.

Find out more about our Solutions

Discover Our Latest Forward-Looking Data Insights

Using data from our Business Intelligence Solutions, we hope that these monthly extracts give useful insight into the UK & Ireland markets, so you can make better and more informed decisions about your business.

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Budgeting for 2023

Are you starting to think about your 2023 budget plan?

The good news is that occupancy levels across the UK & Ireland have been increasing throughout the year. When building your 2023 plan, be sure you’re considering ways to capture your fair share of this business. To help you in the process, we’ve assembled a list of resources to provide recommendations and guidance.

Let's talk about 2023!
What does today’s business traveller look like?
Download the Guide >>
Am I delivering the right offer on the right channel at the right time?
Download the Handbook >>
How can I create an effective, data-driven marketing strategy?
Download the eBook >>
How do I manage operational tasks with a leaner staff?
Download the Guide >>
What are the essential tasks for my housekeeping teams?
Download the Checklist >>
How can I manage expectations for group catering needs?
>>
What strategies can I use to personalise offers for my guests?
Download the Playbook >>
How can I effectively communicate with my guests to create memorable experiences?
Access the Templates >>
What’s the best message to use to welcome guests to my property?
Access the Templates >>
How have groups and events changed in the past two years?
Discover the Golden Rules >>
How can I capture more leisure traveller business?
Download the eBook >>
View 2022 summer travel trends
Learn more >>
Access comprehensive strategies for sales, marketing, operations, and revenue management
Download the eBooks >>

News

 

The New HotSOS Experience

Set a New Service Standard with Amadeus HotSOS

Delivering thoughtful and personalized service is no easy task without the right technology. HotSOS centralizes hotel guest information to keep your staff in the loop about a traveller’s needs and preferences, as well as ensuring operations can run smoothly at the click of a button. Watch this video to find out more about how Amadeus’ new HotSOS experience assists hotels in improving operational efficiency.

Learn more
Say Hello to Amadeus Demand Generation
Find out more >>
[NEWS] Marriott International to deploy CRS
Find out more >>
[NEWS] Explore Our Interactive 2021 Year in Review
Discover more >>
[NEWS] Introducing RevenueStrategy360™, the latest addition to Amadeus’ unparalleled business intelligence suite of solutions
Read more >>
[NEWS] Hilton & Amadeus Business Intelligence Partnership
Find out more >>
[NEWS] Amadeus employees raise over £1,000 for Hospitality Action in March walking challenge!
Visit the Fundraising page >>
[NEWS] Meeting Point Hotels Adopts the Amadeus Integrated Booking Suite to Drive Revenue and Guest Loyalty
Find out more >>
[NEWS] Amadeus Announces International Availability of Sales and Event Management Software for Select Service Hotels
Find out more >>
[NEWS] Accor and Amadeus Announce Strategic Partnership Around Business Intelligence
Read more >>
[NEWS] New Operations Solution From Amadeus Supports Recovery of Select Service Hotels
Find out more >>
[NEWS] COVID-19 Hospitality Update
Read the update >>
[NEWS] The Institute of Hospitality and Amadeus Partner to Facilitate Innovation and Education in the Hospitality Industry
Discover more >>
[NEWS] Amadeus Named Platinum Sponsor of HOSPA to Promote Industry Growth
Read more >>
[NEWS] TravelClick Signs Significant Deal With New Luxury Hotel, The Londoner
Find out more >>

Crisis Management & Recovery

Rebuild Group & Business Travel

The nature of hotel group and business travel has changed following the pandemic.

Use this hotel group and business travel hub to discover complimentary handy resources for hospitality professionals, big and small, to attract and retain hotel group and business travel demand such as business, groups, events, and leisure travellers as demand returns. With these, Amadeus Hospitality’s mission is to enable you to drive more profitable demand, increase operational efficiency, and deliver a memorable guest experience.

Visit the Rebuild Travel Hub
[BLOG] A Four Phase Theory to the Return of Travel in 2021
Read the Blog >>
[DOWNLOAD] Using Data to Build Loyalty & Drive Profitability
Download the Report >>
[DOWNLOAD] Amadeus Global Hotelier Survey - EMEA
Download the Infographic >>
[BLOG] “Generation Clean” is a Driving Force
Read the Blog >>
[CHECKLIST] The Ultimate Hotel Housekeeping Disinfecting Checklist
Download the Checklist >>
[HUB] The Evolving Traveler Journey
Visit the Hub >>
[DOWNLOAD] Your handy guide to prepare for the new world of meetings and events.
Download now >>
[DEMO] Social Distancing with Amadeus Hospitality Diagramming
Watch the Demo >>
[DOWNLOAD] Planning for Hospitality Recovery eBooks
Download the eBooks >>
[BLOG] COVID-19 Is Driving Hotel Guests to Focus on Wellness
Read the blog >>
[BLOG] 5 Ways to Improve Event Sales with Contactless Technology
Find out more >>
[BLOG] Using Insight to Build a Data-Driven Recovery Strategy
Read the blog >>
[BLOG] COVID-19 and the Rise of Domestic Tourism
Read the blog >>
[WEBINAR DECK] Planning for Hospitality Recovery – EMEA
Download the presentation deck >>
[BLOG] A Four Phase Theory to the Return of Travel
Read the blog >>
[BLOG] How to Manage Your Hotel’s Revenue Strategy During a Crisis
Read the blog >>
[BLOG] Best Practices to Manage Group Business in Challenging Times
Find out more >>
[BLOG] Meetings and Events in Times of Social Distancing
Read the blog >>
[BLOG] How to Lean on Your CRM During Tough Times
Find out more >>
[WEBINAR RECORDING] Hospitality Crisis Management - Europe
Watch the recording >>
[BLOG] Applying the 3Cs of Hotel Crisis Management – Concern, Control and Commitment
Read the blog >>
[BLOG] Generate Bookings During COVID-19 with Digital Advertising
Discover more >>
[BLOG] Hotel Management in a Crisis
Read more >>
[BLOG] 5 Steps to Enhancing Hotel Housekeeping and Guest Satisfaction in a Downturn
Learn more >>
[BLOG] Win Guest Loyalty with Your COVID-19 Communication Strategy
Read the blog >>
[BLOG] Marketing to Mitigate the Impact of COVID-19
Read the blog >>
[BLOG] How to Manage Software Once Your Hotel Suspends Services
Find out more >>

On the Blog

Discover our library of Amadeus blogs and insights for the UK & Ireland.

[BLOG] Prepare Your Housekeeping Team for 2021 & Beyond
Read the blog >>
[BLOG] 6 Hospitality Trends to Watch in 2021
Read the blog >>
[BLOG] “Generation Clean” is a Driving Force
Read the Blog >>
[BLOG] 5 Steps to Building a Successful Hotel Marketing Plan in 2021
Read the blog >>
[BLOG] COVID-19 Is Driving Hotel Guests to Focus on Wellness
Read the blog >>
[BLOG] 5 Ways to Improve Event Sales with Contactless Technology
Read the blog >>
[BLOG] 2020 – What I’ve Learnt
Read the blog >>
[BLOG] COVID-19 and the Rise of Domestic Tourism
Read the blog >>
[GUEST BLOG] Focusing on Hotel Staff Will Increase Guest Loyalty Amid COVID-19
Read the guest blog >>
[BLOG] Meetings and Events in Times of Social Distancing
Read more >>
[BLOG] 5 Ways Hoteliers Can Capture Returning Demand with Search Engine Marketing
Find out more >>
[BLOG] Using Insight to Build a Data-Driven Recovery Strategy
Red the blog >>
[BLOG] A Four Phase Theory to the Return of Travel
Read the blog >>
[BLOG] Introducing "Generation Clean"
Read more >>
[BLOG] How to Manage Your Hotel’s Revenue Strategy During a Crisis
Find out more >>
[BLOG] Applying the 3Cs of Hotel Crisis Management – Concern, Control and Commitment
Read the blog >>
[BLOG] Hotel Management in a Crisis
Read the blog >>
[BLOG] Win Guest Loyalty with Your COVID-19 Communication Strategy
Find out more >>
[BLOG] How to Manage Software Once Your Hotel Suspends Services
Read more >>
[BLOG] Generate Bookings During COVID-19 with Digital Advertising
Discover more >>
[BLOG] Marketing to Mitigate the Impact of COVID-19
Read the blog >>
[BLOG] 5 Steps to Enhancing Hotel Housekeeping and Guest Satisfaction in a Downturn
Learn more >>
[BLOG] The Top 7 Distribution Channels for Independent Hotels
Read the blog >>
[BLOG] Business or Leisure? Why Not Cater to the Traveller Who Does Both?
Read more >>
[BLOG] How to Lean on Your CRM During Tough Times
Read the blog >>
[BLOG] Increase Your Hotel Visibility Through Instagrammability
Find out more >>
[BLOG] What Women Want: Catering to the Solo Female Traveller
Read more >>
[BLOG] London Calling: Grow Your Group Business in Europe’s Event Capital
Read the blog >>

Downloadable Content

Discover all of our downloadable UK & Ireland content, including eBooks, checklists, guides and more.

[INFOGRAPHIC] 2022 Summer Travel Trends
Download the Infographic >>
[REPORT] Hotel & Short-Term Rental Recovery Trends
Download the report >>
[CHECKLIST] The Ultimate Housekeeping Disinfecting Checklist
Download the Checklist >>
[REPORT] 2021 Regional Report Europe
Download the Report >>
[NEWS] Explore Our Interactive 2021 Year in Review
Explore >>
[GUIDE] Stepping Back Into Meetings & Events
Download the Guide >>
Amadeus Delphi
[CHECKLIST] Is Your PMS Ready for The Future of Travel?
Download the Checklist >>
[REPORT] Using Data to Build Loyalty & Drive Profitability
Download the Report >>
[FACT SHEET] Amadeus Reservations and GMS 2020 Year in Review
Download >>
[EBOOKS] Recovery eBooks
Download the eBooks >>
[EBOOK] The Rate Parity Playbook
Download the eBook >>
Amadeus Hospitality Solutions Overview
Download the Overview >>
[FACT SHEET] Your Guide to Amadeus' Guest Management Solution
Download >>

Webinars and Events

Register for upcoming UK & Ireland webinars and events and discover our recordings of past sessions.

[WEBINAR RECORDINGS] 2021 Hospitality Connect - Europe
Watch the Webinars >>
[WEBINAR RECORDING] The Evolving Traveler Journey [EMEAI]
Watch the Recording >>
[WEBINAR RECORDING] Rethink Travel: How, why and where are guests booking accommodation?
Watch the Recording >>
[WEBINAR RECORDING] Using Data to Attract Demand
Watch the Webinar >>
[WEBINAR RECORDING] Rethink Travel: Stepping Back Into Meetings and Group Events
Watch the Webinar >>
[WEBINAR RECORDING] Welcome back! Let's Rethink Travel Together
Watch the Webinar >>
[WEBINAR DECK] Planning for Hospitality Recovery – EMEA
Download the Presentation Deck >>
[WEBINAR RECORDING] Hospitality Crisis Management - Europe
Watch the Recording >>
[EVENT PODCAST] How AI is changing the role of the Revenue Manager
Listen to the Podcast >>

Podcast

Unpacking Travel Podcast

Hospitality Talks with Amadeus

A fresh perspective on the trends, issues, and technology shaping the future of hospitality. We bring you conversations with hospitality executives, hoteliers, travel agents (and everyone in between!) to unpack the forces behind the changing traveler’s journey. From business and leisure travel trends to hotel management strategies, we blend industry data with expert perspectives to guide the hospitality industry in this ever-evolving time.

Listen to the Podcast

Case Studies

Hear some of our success stories to learn how Amadeus solutions can benefit your business.

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