Carolyn Pearson, Maiden Voyage. What do guests lookout for when travelling? - Amadeus Hospitality

Carolyn Pearson, Founder and CEO of Maiden Voyage

What do guests lookout for when travelling?

Maiden Voyage are specialists in traveller safety who provide a range of business travel training solutions. They have recently launched a new COVID-19 Traveller Safety eLearning course to help ensure business travellers know what to expect and how to protect themselves and others.

We spoke to Carolyn Pearson, Founder and CEO of Maiden Voyage, to share her expertise, both as a professional and as a keen traveller herself, to help us better understand the Evolving Traveler Journey from the guest perspective.

Watch this short video to hear insights from Carolyn on what guests expect and areas that hoteliers need to focus on to ensure guests feel safe staying at their property.

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About Carolyn Pearson, Founder and CEO of Maiden Voyage

Following a long and successful career leading technology and eCommerce teams for well-known media and travel brands, Carolyn left her corporate life to launch Maiden Voyage. Today, Maiden Voyage is the leading name in traveller safety, helping organisations globally to support their business travellers through a range of training, consultancy and eLearning programmes. Additionally, Maiden Voyage provides expertise in the risks facing a range of diverse employee groups such as female, LGBTQ, BAME and disabled travellers. Maiden Voyage have recently released their COVID-19 Travel Safety eLearning solution.

Carolyn is a well-known speaker on the subject of inclusivity in business travel safety and duty of care and has been widely featured in the press including the New York Times, CNN and Forbes. Carolyn sits on the Global Business Travel Association Risk Committee, is a member of the TAMS Diversity and Inclusion strand and is Trustee for UK Domestic Abuse charity Refuge.

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