MyStay - Amadeus Hospitality

Partner Marketplace

mystay Logo

MyStay

Make your guests happy.

Discover the true power of automated guest experience. Raise by selling extras up 3 to 5 times. Rule the pre-stay and stay with SMS and more from MyStay.

Engage guests before they arrive.

  • Connect with you guests right after the reservation with automated SMS and email from MyStay.
  • All the stay-related information and selection of property services, including a map with points of interest, is just one click away in a guest’s phone.
  • The ultimate solution for higher revenue (upsell) and superior ratings.
  • All the stay-related information and selection of property services, including a map with points of interest, is just one click away in a guest’s phone
  • Improve guest experience with pre-arrival messaging, a property website (smart digital brochure) and mobile app with pre-arrival check-in or chat.

Hospitality automation platform – from the moment of booking, all through the stay and beyond.

Remove language barriers with translated live chat and messaging – answer questions or inform guests with welcome SMS messages or emails that have a 60%+ open rate. Offer pre-stay services, provide directions to your property and answer any stay-related questions Streamline the check-in process with direct online check-in and collection of passports and digital signatures before guests arrive.

How MyStay helps

  • Promote services and easily communicate with guests.
  • Boost your revenue by upselling services like room upgrades, food, transfers, spa or even third-party services (e.g. boat trip) with automated messages and push notifications
  • Improve guest experiences by sharing information about your property and the surrounding area with customizable guest guides on the MyStay mobile app
  • Get real-time feedback and fewer negative reviews.
  • Communicate with guests in real-time with online chat that works with your computer at the front desk
  • Take care of issues before they become negative reviews by capturing feedback from guests while they’re still at your property

Vendor's Products