Make your guests happy.
Discover the true power of automated guest experience. Raise by selling extras up 3 to 5 times. Rule the pre-stay and stay with SMS and more from MyStay.
Engage guests before they arrive.
- Connect with you guests right after the reservation with automated SMS and email from MyStay.
- All the stay-related information and selection of property services, including a map with points of interest, is just one click away in a guest’s phone.
- The ultimate solution for higher revenue (upsell) and superior ratings.
- All the stay-related information and selection of property services, including a map with points of interest, is just one click away in a guest’s phone
- Improve guest experience with pre-arrival messaging, a property website (smart digital brochure) and mobile app with pre-arrival check-in or chat.
Hospitality automation platform – from the moment of booking, all through the stay and beyond.
Remove language barriers with translated live chat and messaging – answer questions or inform guests with welcome SMS messages or emails that have a 60%+ open rate. Offer pre-stay services, provide directions to your property and answer any stay-related questions Streamline the check-in process with direct online check-in and collection of passports and digital signatures before guests arrive.
How MyStay helps
- Promote services and easily communicate with guests.
- Boost your revenue by upselling services like room upgrades, food, transfers, spa or even third-party services (e.g. boat trip) with automated messages and push notifications
- Improve guest experiences by sharing information about your property and the surrounding area with customizable guest guides on the MyStay mobile app
- Get real-time feedback and fewer negative reviews.
- Communicate with guests in real-time with online chat that works with your computer at the front desk
- Take care of issues before they become negative reviews by capturing feedback from guests while they’re still at your property