Hospitality Talks with Amadeus
A fresh perspective on the trends, issues, and technology shaping the future of hospitality. We bring you conversations with hospitality executives, hoteliers, travel agents (and everyone in between!) to unpack the forces behind the changing traveler’s journey. From business and leisure travel trends to hotel management strategies, we blend industry data with expert perspectives to guide the hospitality industry in this ever-evolving time.
In part three of our Leading with Hospitality miniseries featuring Taylor Scott, we share how hospitality leaders can recognize team members in an emotionally intelligent way to ensure they feel seen and heard. Taylor also shares examples of environments in which team members recognizing each other breeds more positivity, productivity, creativity, and collaboration.
Listen NowThe more we hear from you, the better we can make our show. Is there a topic you want us to explore? Is there a guest you want to hear from?
Send Kevin an email at podcast@amadeus.com and let us know!
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Unpacking Travel is back with a special dual episode blog to kick off a new season! To kick things off we asked designers that help build and refine hotel physical spaces what we can do better about leveraging our physical hotel spaces differently. They then teach us how to improve our staff and guest experiences…
![[PODCAST] How do you become #1 in hotel guest satisfaction? (Feat. Atrium Hospitality Part II)](/wp-content/uploads/2022/11/PODCAST-How-do-you-become-1-in-hotel-guest-satisfaction_-Feat.-Atrium-Hospitality-Part-II-422x250.webp)
In part two of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction by putting your core values into action. If you haven’t heard our first episode with Atrium, click here and take a listen. So what does it take to actually work smarter and not harder? What advice can be given to hoteliers that…
![[PODCAST] How do you become #1 in hotel guest satisfaction?](/wp-content/uploads/2022/10/PODCAST-How-do-you-become-1-in-hotel-guest-satisfaction_-422x250.webp)
In part one of a new miniseries with Atrium Hospitality we explore how to improve guest satisfaction. So how has Atrium Hospitality become #1 in customer satisfaction from J.D. Power among third party hotel management companies? That question is quite easy to answer. Atrium treats their company’s core values as much more than a HR…
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In this episode with Katie Moro and John Hach, we dive into detail about what areas of market data and intelligence truly allow a hotel to thrive without needing to guess what its future demand is looking like. We debate the critical needs of what our industry has to act on to do better when…