UK and Ireland

Amadeus Hospitality represents the industry’s most influential innovations under one roof. We offer a menu of powerhouse options for hoteliers of all shapes and sizes, in three key areas: Distribution & Marketing, Guest Management, and Hotel Management, centered around insight and built on a foundation of data. Our vision is to drive the hospitality industry forward; enhancing the guest experience, driving loyalty and increasing profitability for our customers.

Let’s shape the future of travel together.

Discover Our Latest Forward-Looking Data Insights

Using data from our Business Intelligence Solutions, we hope that these regular reports give useful insight into the UK & Ireland markets, so you can make better and more informed decisions about your business.

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News

 

The New HotSOS Experience

Set a New Service Standard with Amadeus HotSOS

Delivering thoughtful and personalized service is no easy task without the right technology. HotSOS centralizes hotel guest information to keep your staff in the loop about a traveller’s needs and preferences, as well as ensuring operations can run smoothly at the click of a button. Watch this video to find out more about how Amadeus’ new HotSOS experience assists hotels in improving operational efficiency.

Learn more
Year in Review (1)
2022 Year in Review
Watch the videos >>
DG Hero 1_2
Say Hello to Amadeus Demand Generation
Find out more >>
Marriott CRS smaller
[NEWS] Marriott International to deploy CRS
Find out more >>
2021 Year in Review
[NEWS] Explore Our Interactive 2021 Year in Review
Discover more >>
RS360
[NEWS] Introducing RevenueStrategy360™, the latest addition to Amadeus’ unparalleled business intelligence suite of solutions
Read more >>
[NEWS] Hilton & Amadeus Business Intelligence Partnership
Find out more >>
Hippie woman stroll on mountain
[NEWS] Amadeus employees raise over £1,000 for Hospitality Action in March walking challenge!
Visit the Fundraising page >>
Meeting-Point
[NEWS] Meeting Point Hotels Adopts the Amadeus Integrated Booking Suite to Drive Revenue and Guest Loyalty
Find out more >>
London Skyline, London
[NEWS] Amadeus Announces International Availability of Sales and Event Management Software for Select Service Hotels
Find out more >>
[NEWS] Accor and Amadeus Announce Strategic Partnership Around Business Intelligence
Read more >>
Bed
[NEWS] New Operations Solution From Amadeus Supports Recovery of Select Service Hotels
Find out more >>
[NEWS] COVID-19 Hospitality Update
Read the update >>
Puzzles
[NEWS] The Institute of Hospitality and Amadeus Partner to Facilitate Innovation and Education in the Hospitality Industry
Discover more >>
Businesspeople making handshakes across line, on painted asphalt
[NEWS] Amadeus Named Platinum Sponsor of HOSPA to Promote Industry Growth
Read more >>
The Londoner
[NEWS] TravelClick Signs Significant Deal With New Luxury Hotel, The Londoner
Find out more >>

Crisis Management & Recovery

Rebuild Group & Business Travel

The nature of hotel group and business travel has changed following the pandemic.

Use this hotel group and business travel hub to discover complimentary handy resources for hospitality professionals, big and small, to attract and retain hotel group and business travel demand such as business, groups, events, and leisure travellers as demand returns. With these, Amadeus Hospitality’s mission is to enable you to drive more profitable demand, increase operational efficiency, and deliver a memorable guest experience.

Visit the Rebuild Travel Hub
4PhaseTheory
[BLOG] A Four Phase Theory to the Return of Travel in 2021
Read the Blog >>
renditionDownload
[DOWNLOAD] Using Data to Build Loyalty & Drive Profitability
Download the Report >>
EMEA Infographic
[DOWNLOAD] Amadeus Global Hotelier Survey - EMEA
Download the Infographic >>
Driving Force
[BLOG] “Generation Clean” is a Driving Force
Read the Blog >>
Ultimate Housekeeping Checklist
[CHECKLIST] The Ultimate Hotel Housekeeping Disinfecting Checklist
Download the Checklist >>
Solutions Overview
[HUB] The Evolving Traveler Journey
Visit the Hub >>
Meeting Events Guide
[DOWNLOAD] Your handy guide to prepare for the new world of meetings and events.
Download now >>
DiagDemo
[DEMO] Social Distancing with Amadeus Hospitality Diagramming
Watch the Demo >>
[DOWNLOAD] Planning for Hospitality Recovery eBooks
Download the eBooks >>
Wellness
[BLOG] COVID-19 Is Driving Hotel Guests to Focus on Wellness
Read the blog >>
Hand holding digital tablet
[BLOG] 5 Ways to Improve Event Sales with Contactless Technology
Find out more >>
Data Driven Recovery
[BLOG] Using Insight to Build a Data-Driven Recovery Strategy
Read the blog >>
[BLOG] COVID-19 and the Rise of Domestic Tourism
Read the blog >>
Crisis Webinar
[WEBINAR DECK] Planning for Hospitality Recovery – EMEA
Download the presentation deck >>
4 Phase Theory
[BLOG] A Four Phase Theory to the Return of Travel
Read the blog >>
Manage Rev Strategy
[BLOG] How to Manage Your Hotel’s Revenue Strategy During a Crisis
Read the blog >>
Group Business
[BLOG] Best Practices to Manage Group Business in Challenging Times
Find out more >>
[BLOG] Meetings and Events in Times of Social Distancing
Read the blog >>
Lean-on-CRM
[BLOG] How to Lean on Your CRM During Tough Times
Find out more >>
Stack of hands. Unity and teamwork are concepts.
[WEBINAR RECORDING] Hospitality Crisis Management - Europe
Watch the recording >>
A young Asian lady is sitting at the table
[BLOG] Applying the 3Cs of Hotel Crisis Management – Concern, Control and Commitment
Read the blog >>
Generate Bookings COVID
[BLOG] Generate Bookings During COVID-19 with Digital Advertising
Discover more >>
Hotel Management Crisis
[BLOG] Hotel Management in a Crisis
Read more >>
[BLOG] 5 Steps to Enhancing Hotel Housekeeping and Guest Satisfaction in a Downturn
Learn more >>
Woman using cell phone on dining table at home
[BLOG] Win Guest Loyalty with Your COVID-19 Communication Strategy
Read the blog >>
Marketing to Mitigate
[BLOG] Marketing to Mitigate the Impact of COVID-19
Read the blog >>
Suspended Services
[BLOG] How to Manage Software Once Your Hotel Suspends Services
Find out more >>

On the Blog

Discover our library of Amadeus blogs and insights for the UK & Ireland.

Prepare Your Housekeeping Team for 2021 & Beyond
[BLOG] Prepare Your Housekeeping Team for 2021 & Beyond
Read the blog >>
6 Hospitality Trends to Watch in 2021
[BLOG] 6 Hospitality Trends to Watch in 2021
Read the blog >>
Driving Force
[BLOG] “Generation Clean” is a Driving Force
Read the Blog >>
Portrait of smiling woman at home sitting at table using laptop
[BLOG] 5 Steps to Building a Successful Hotel Marketing Plan in 2021
Read the blog >>
Wellness
[BLOG] COVID-19 Is Driving Hotel Guests to Focus on Wellness
Read the blog >>
Hand holding digital tablet
[BLOG] 5 Ways to Improve Event Sales with Contactless Technology
Read the blog >>
Businessman looks at the London Skyline from his Office Window
[BLOG] 2020 – What I’ve Learnt
Read the blog >>
[BLOG] COVID-19 and the Rise of Domestic Tourism
Read the blog >>
Liz Guest Blog
[GUEST BLOG] Focusing on Hotel Staff Will Increase Guest Loyalty Amid COVID-19
Read the guest blog >>
[BLOG] Meetings and Events in Times of Social Distancing
Read more >>
[BLOG] 5 Ways Hoteliers Can Capture Returning Demand with Search Engine Marketing
Find out more >>
Data Driven Recovery
[BLOG] Using Insight to Build a Data-Driven Recovery Strategy
Red the blog >>
4 Phase Theory
[BLOG] A Four Phase Theory to the Return of Travel
Read the blog >>
[BLOG] Introducing "Generation Clean"
Read more >>
Manage Rev Strategy
[BLOG] How to Manage Your Hotel’s Revenue Strategy During a Crisis
Find out more >>
A young Asian lady is sitting at the table
[BLOG] Applying the 3Cs of Hotel Crisis Management – Concern, Control and Commitment
Read the blog >>
Hotel Management Crisis
[BLOG] Hotel Management in a Crisis
Read the blog >>
Woman using cell phone on dining table at home
[BLOG] Win Guest Loyalty with Your COVID-19 Communication Strategy
Find out more >>
Suspended Services
[BLOG] How to Manage Software Once Your Hotel Suspends Services
Read more >>
Generate Bookings COVID
[BLOG] Generate Bookings During COVID-19 with Digital Advertising
Discover more >>
Marketing to Mitigate
[BLOG] Marketing to Mitigate the Impact of COVID-19
Read the blog >>
[BLOG] 5 Steps to Enhancing Hotel Housekeeping and Guest Satisfaction in a Downturn
Learn more >>
[BLOG] The Top 7 Distribution Channels for Independent Hotels
Read the blog >>
Using laptop at the beach
[BLOG] Business or Leisure? Why Not Cater to the Traveller Who Does Both?
Read more >>
Lean-on-CRM
[BLOG] How to Lean on Your CRM During Tough Times
Read the blog >>
[BLOG] Increase Your Hotel Visibility Through Instagrammability
Find out more >>
Young hiker on Black Hill, or cats back, in the Black Mountains looking at the view in the Brecon Beacons national park
[BLOG] What Women Want: Catering to the Solo Female Traveller
Read more >>
Businessmen handshaking in highrise office with urban city view, London, UK
[BLOG] London Calling: Grow Your Group Business in Europe’s Event Capital
Read the blog >>

Downloadable Content

Discover all of our downloadable UK & Ireland content, including eBooks, checklists, guides and more.

Summer Travel Trends Smaller
[INFOGRAPHIC] 2022 Summer Travel Trends
Download the Infographic >>
Ultimate Housekeeping Checklist
[CHECKLIST] The Ultimate Housekeeping Disinfecting Checklist
Download the Checklist >>
Regional Report Europe Slider
[REPORT] 2021 Regional Report Europe
Download the Report >>
A man standing in the mountain
[NEWS] Explore Our Interactive 2021 Year in Review
Explore >>
Event Guide
[GUIDE] Stepping Back Into Meetings & Events
Download the Guide >>
Amadeus Delphi
[CHECKLIST] Is Your PMS Ready for The Future of Travel?
Download the Checklist >>
renditionDownload
[REPORT] Using Data to Build Loyalty & Drive Profitability
Download the Report >>
Res Infog_Full (2)
[FACT SHEET] Amadeus Reservations and GMS 2020 Year in Review
Download >>
[EBOOKS] Recovery eBooks
Download the eBooks >>
Woman student using laptop in bedroom
[EBOOK] The Rate Parity Playbook
Download the eBook >>
Amadeus Hospitality Solutions Overview
Download the Overview >>
GMS Guide
[FACT SHEET] Your Guide to Amadeus' Guest Management Solution
Download >>

Budgeting

When building your budget plan, be sure you’re considering ways to capture your fair share of demand. To help you in the process, we’ve assembled a list of resources to provide recommendations and guidance.

Woman student using laptop in bedroom
Am I delivering the right offer on the right channel at the right time?
Download the Handbook >>
Fuel
How can I create an effective, data-driven marketing strategy?
Download the eBook >>
Successful business team
How do I manage operational tasks with a leaner staff?
Download the Guide >>
Housekeeping women
What are the essential tasks for my housekeeping teams?
Download the Checklist >>
BEO template
How can I manage expectations for group catering needs?
Access the Template >>
Direct Bookings Playbook
What strategies can I use to personalise offers for my guests?
Download the Playbook >>
BEO Templates
How can I effectively communicate with my guests to create memorable experiences?
Access the Templates >>
Welcome Letter Templates
What’s the best message to use to welcome guests to my property?
Access the Templates >>
Golden Rules
How have groups and events changed in the past two years?
Discover the Golden Rules >>
Senior couple walking together on public transport station
How can I capture more leisure traveller business?
Download the eBook >>
Tourist woman on the marina ready for cruise
View 2022 summer travel trends
Learn more >>

Webinars and Events

Register for upcoming UK & Ireland webinars and events and discover our recordings of past sessions.

Media-Webinar-Full
[WEBINAR RECORDING] Capturing Digital Demand for Reopening
Watch the Webinar Recording >>
Hospitality Connect
[WEBINAR RECORDINGS] 2021 Hospitality Connect - Europe
Watch the Webinars >>
Evolving Traveler Journey
[WEBINAR RECORDING] The Evolving Traveler Journey [EMEAI]
Watch the Recording >>
UK & IE Live Sessions
[WEBINAR RECORDING] Rethink Travel: How, why and where are guests booking accommodation?
Watch the Recording >>
A man hand with digital tablet analyzing stock market graph at night
[WEBINAR RECORDING] Using Data to Attract Demand
Watch the Webinar >>
Aug Live Session
[WEBINAR RECORDING] Rethink Travel: Stepping Back Into Meetings and Group Events
Watch the Webinar >>
Jul-Live-Session
[WEBINAR RECORDING] Welcome back! Let's Rethink Travel Together
Watch the Webinar >>
Crisis Webinar
[WEBINAR DECK] Planning for Hospitality Recovery – EMEA
Download the Presentation Deck >>
Stack of hands. Unity and teamwork are concepts.
[WEBINAR RECORDING] Hospitality Crisis Management - Europe
Watch the Recording >>
Jerome-Podcast
[EVENT PODCAST] How AI is changing the role of the Revenue Manager
Listen to the Podcast >>

Podcast

unpacking-travel-banner_

Unpacking Travel Podcast

Hospitality Talks with Amadeus

A fresh perspective on the trends, issues, and technology shaping the future of hospitality. We bring you conversations with hospitality executives, hoteliers, travel agents (and everyone in between!) to unpack the forces behind the changing traveler’s journey. From business and leisure travel trends to hotel management strategies, we blend industry data with expert perspectives to guide the hospitality industry in this ever-evolving time.

Listen to the Podcast

Case Studies

Hear some of our success stories to learn how Amadeus solutions can benefit your business.

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