2021 Hospitality Connect - Europe - Amadeus Hospitality

2021 Hospitality Connect – Europe!

Watch the recordings of our 2021 Hospitality Connect – Europe sessions here and please get in touch with any questions.

Thank you to everyone that attended our Hospitality Connect webinars!

If you weren’t able to join these sessions live, you haven’t missed out! We recorded each webinar so you can watch them at your leisure. In these sessions, you’ll learn more about…

What solutions we offer across our portfolio, ranging from Reservations to Sales & Events Management

How these solutions benefit you, particularly in today’s climate

Why Amadeus is the right technology partner, no matter your size or needs

In each of the below sessions, a product specialist provides an overview or demo on the solution. We know that the current Hospitality environment is challenging, which is why we built these sessions around how they can help your business to recover stronger.

Want to learn more? You can submit the form next to your video of interest or send any questions in the Q&A section at the bottom of the page.

 

Solution: Property Management System

Build a Strong Foundation for your Hotel

A strong foundation is not complete without a PMS. Find out more about how our cloud-native PMS platform can help improve your guest experience and employee productivity.

Presenters:
Christiane Schmidt – Director of Sales, Switzerland/Germany, Amadeus
Krispijn Westerink
– Business Development Director EMEAI, Amadeus

Want to learn more about Amadeus Property Management?

Submit this form and one of our team will be in touch shortly.


 

Solution: Amadeus Integrated Booking suite (incl. iHotelier)

The Integrated Guest Journey

Many of our solutions combine to help you simplify processes and increase the guest experience. Watch this demo to see how our Web, GMS, iHotelier, PMS and Sales & Events Management systems work together as one.

Presenters:
Tamara Jenewein – Director of Sales, Austria/Munich/Cyprus/Greece, Amadeus
Yannis Anastasakis – Head of Reservation Solutions, International, Amadeus

Want to learn more about the Total Solution?

Submit this form and one of our team will be in touch shortly.


 

Solution: Amadeus Sales & Event Management

Managing Events & Attracting Group Business

As we welcome back group business, learn how this software can help properties of all sizes and services to efficiently sell, organize and manage events.

Presenters:
Gabi Limbeck – Director of Sales, Central Europe, Amadeus
Wouter Matthieu – Sales Specialist, Sales & Event Management, Amadeus

Want to learn more about Amadeus Sales & Event Management?

Submit this form and one of our team will be in touch shortly.


 

Solution: Business Intelligence

Garner Data Insight to Strengthen Recovery

Understanding data is more critical than ever before. Find out how these solutions provide a 360-degree view of occupancy, rate and distribution trends using both forward-looking and historical data. We also share real-time data for key European markets as an example and provide guidance on how to apply this data.

Presenters:
Tamara Jenewein – Director of Sales, Austria/Munich/Cyprus/Greece, Amadeus
Ines Healy – Director of Business Intelligence Field Marketing, Amadeus

Want to learn more about Amadeus Business Intelligence?

Submit this form and one of our team will be in touch shortly.


 

Solution: Service Optimization

Manage Properties Hygienically

Hygiene is top of mind for today’s traveler. Learn how Service Optimization helps to prioritize and simplify behind-the-scenes work to create better stays for your guests.

Presenters:
Uta von Dietze – Regional Vice President, Central Europe, Amadeus
Custódio Barreiros – Strategic Accounts Director EMEAI, Service Optimization, Amadeus

Want to learn more about Amadeus Service Optimization?

Submit this form and one of our team will be in touch shortly.


 

Solution: Guest Management System (GMS)

Power & Personalize the Guest Experience

Taking the guest experience to the next level, our GMS solution offers a comprehensive suite of marketing automation tools to engage guests and drive more revenue before, during and after their stay.

Presenters:
Christiane Schmidt – Director of Sales, Central Europe, Amadeus
Jan Kamenicek – Regional Vice President, Eastern Europe, Amadeus

Want to learn more about Amadeus Guest Management System?

Submit this form and one of our team will be in touch shortly.



 

Solution: Digital Media

How to Generate Profitable Demand

In today’s competitive environment, it’s important that your hotel stands out from the crowd. Digital Media makes it easier for travelers to find and book your property online.

Presenters:
Gabi Limbeck – Director of Sales, Central Europe, Amadeus
Bram van Berkel – Director of Field Marketing, Digital Media, Amadeus

Want to learn more about Amadeus Digital Media?

Submit this form and one of our team will be in touch shortly.


Q&A

Here are some of the great questions we discussed during these sessions:


Amadeus Sales & Event Management

Q: What can you do better than your competitors?
A: We really do work with our customers and we design their Sales & Event management environment. We don’t just give you the keys to the car, we teach you how to drive the car as well. More importantly, perhaps, is the whole booking flow. Some properties get hundreds of RFP requests every day, and with the connection of MeetingBroker and Amadeus Sales & Event Management – Advanced, they are able to respond to all of those RFP’s. This is essential and can be difficult in legacy systems.

Amadeus Business Intelligence
Q: How do you collect your data?
A: Demand360® connects to a hotel, brand or company’s PMS or Central Data Warehouse, we collect the data and then we clean it up and align the segments and channels into certain parameters so everyone sees the reports the same. It usually takes 2-3 days to clean the data and we don’t touch anything, we simply connect, extract the data and publish the reports.

Amadeus Digital Media
Q: I have got a CRM tool, how can I use this data for better digital advertising campaigns?
A: CRM is really at the core of what we do in digital media because it has a wealth of data from people who are actually staying at your property. One thing you can do with CRM data is, what we call, ‘lookalike modelling’, so you can export your most profitable guests out of your CRM, upload them into an ad platform, and target users that are very similar in their online behaviour. This means you’re exposing qualified audiences to your ads. It’s a great way to expand your campaign and because it’s based on super relevant information out of your CRM, there’s definitely a chance of success.

Got a question for our team or want to learn more about our solutions?

Submit this form and someone will reach out to you directly.