Where Everybody Knows Your Name
Lessons on Guest Loyalty from a Beloved Sitcom Originally published on Hotel Online The American sitcom “Cheers” is ranked as one of the most popular television shows in history.
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Acing the Hotel Recovery Test
Considerations for a Successful COVID-19 Recovery Originally published on PhocusWire You’re likely one of many hoteliers looking to make improvements to successfully emerge from the crisi…
Planning for Hospitality Recovery
In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.
Amadeus Data Alert: Top U.S. Destinations for Spring Break by Hotel Occupancy and Air Travel Booking Volumes
Spring break is here and whether due to the need to get a break from cold winter temperatures, or the excitement to travel again following recent vaccinations, or both, it seems there is an increased …
It’s Not Just a Room – The Benefits of Attribute-Based Selling in Hotels
By: Doug Rice, Hotel Industry Consultant and Analyst Originally published in Hospitality Upgrade Most hotels today sell using a model that has changed very little for the last 50 years.
5 Steps to Prepare Your Hotel Housekeeping Team for 2021 and Beyond
Originally published in Hotel Online The challenges the hospitality industry has faced in the wake of COVID-19 reminds us how critical the housekeeping department’s role is to a h…
6 Hospitality Trends to Watch in 2021
Originally published in Hotel Online With the global roll out of COVID-19 vaccines underway, we are all hoping for brighter days ahead along with the return of travel.
A Look Back at 2020 as We Prepare to Move Ahead
Originally published on HSMAI Insights By: Katie Moro, Vice President Data Partnerships, Hospitality, Amadeus Looking back at 2020, I believe the most frequently used word was “unprecedented.
5 Steps to Building a Successful Hotel Marketing Plan in 2021
Originally published in Hotel Online As hoteliers hope to rebound from the lingering effects of COVID-19, they are presented with the challenges of repositioning, retargeting, and reviving thei…
COVID-19 Is Driving Hotel Guests to Focus on Wellness
Originally published on Hotel Online Following COVID-19 health concerns, hotels that address the expectations of the new wellness-focused guest will be best positioned to attract bookings in the retur…
The Evolving Traveler Journey: 3 Trends Hoteliers Must Address Today
Originally published on PhocusWire By: Paul Barron, EVP Marketing Partnerships and Commercial Operations, Hospitality, Amadeus The hospitality industry is navigating through a time of unprecede…