Education & Training
Our goal is to help you and your team use Amadeus Hospitality products effectively to reach your revenue goals.
Learn more about how you can leverage our Education & Training resources for your product learning needs.
Amadeus Learning Universe
Our product training can be found in our learning management system, Amadeus Learning Universe. It is your single source for our training offerings and tracking your learning activity.
Training Options
Everyone learns differently and Amadeus designs learning experiences to meet your unique business and learning needs. We offer a variety of learning options including:
Webinars
online sessions conducted by a trainer/presenter. They can be scheduled sessions in a series or stand-alone. Pre-recorded webinars are recorded versions of the webinar, available at any time.
Self-Paced Digital Learning
eLearning courses you can take at your own pace, stop and resume when needed. eLearning is available at any time.
Master Class
tailored, focused approach for Existing Users and Administrators to expand their skill set beyond traditional training through a customized agenda based on your personal goals and objectives. Sold in four-hour blocks and focused on only your desired content, Master Class sessions provide the knowledge needed to streamline business processes through advanced training.
Instructor-led Training
interactive training conducted remotely or at your property using standard content, adapted to your unique needs and business processes.
Videos & Simulations
our quick how-to videos walk you through a single concept by demonstrating the product. Our simulations are interactive videos that mimic the product and guide you through the steps to complete the task.
Online Training & Help
includes release notes, what’s new training, just-in-time context sensitive guidance to ensure task success, robust online courses with how to videos, quiz questions, and role-based assessments to extend learning and verify comprehension.
Solution Adoption
proactively works with you to ensure your teams are fully adopting the use of your new system.
Product Training
We provide training for the following products:
(Links are to Product Training pages in Amadeus Learning Universe)
Business Intelligence
Guest Management Solutions
Reservations Solutions
Sales & Catering
Service Optimization
Web Solutions
Product Training Catalog
For a summary of our training offerings by product, take a look at our comprehensive list of available learning paths and courses, with detailed descriptions to help you determine what training is recommended for your role.
Product Training Catalog
Contact Education & Training
Do you have questions about our training?
Do you have feedback about your learning experience?
Do you need to request a login for Amadeus Learning Universe?