Education & Training

Our goal is to help you and your team use Amadeus Hospitality products effectively to reach your revenue goals.

Learn more about how you can leverage our Education & Training resources for your product learning needs.

Amadeus Learning Universe

Our product training can be found in our learning management system, Amadeus Learning Universe. It is your single source for our training offerings and tracking your learning activity.


Training Options

Everyone learns differently and Amadeus designs learning experiences to meet your unique business and learning needs. We offer a variety of learning options including:


online sessions conducted by a trainer/presenter.  They can be scheduled sessions in a series or stand-alone. Pre-recorded webinars are recorded versions of the webinar, available at any time.

Self-Paced Digital Learning

eLearning courses you can take at your own pace, stop and resume when needed. eLearning is available at any time.

Master Class

tailored, focused approach for Existing Users and Administrators to expand their skill set beyond traditional training through a customized agenda based on your personal goals and objectives. Sold in four-hour blocks and focused on only your desired content, Master Class sessions provide the knowledge needed to streamline business processes through advanced training.


Instructor-led Training

interactive training conducted remotely or at your property using standard content, adapted to your unique needs and business processes.


Videos & Simulations

our quick how-to videos walk you through a single concept by demonstrating the product. Our simulations are interactive videos that mimic the product and guide you through the steps to complete the task.

Online Training & Help

includes release notes, what’s new training, just-in-time context sensitive guidance to ensure task success, robust online courses with how to videos, quiz questions, and role-based assessments to extend learning and verify comprehension.

Solution Adoption

proactively works with you to ensure your teams are fully adopting the use of your new system.

Product Training

We provide training for the following products:
(Links are to Product Training pages in Amadeus Learning Universe)

Business Intelligence

Guest Management Solutions

Reservations Solutions

Sales & Catering

Web Solutions

Product Training Catalog

For a summary of our training offerings by product, take a look at our comprehensive list of available learning paths and courses, with detailed descriptions to help you determine what training is recommended for your role.

Product Training Catalog

Contact Education & Training

Do you have questions about our training?
Do you have feedback about your learning experience?
Do you need to request a login for Amadeus Learning Universe?

Contact Us