Amadeus Awarded 2020 Achievement in Customer Excellence
15th Annual Confirmit ACE Awards Recognize Outstanding Customer Experience Programs July 6, 2020 – Amadeus, an industry-leading provider of hospitality technology solutions, has been awarded …
Blog & Insights
Check out the latest news and trends in hospitality from Amadeus.
How the Hospitality Industry Can Plan for Recovery
Originally published on Amadeus Insights COVID-19 will have a lasting impact on the global hospitality industry.
Planning for Hospitality Recovery
In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.
A Four Phase Theory to the Return of Travel
Originally published on Hospitality Net As members of the hospitality industry, we are full of questions about what the future of travel will look like, how it will evolve, and especially when …
Hospitality Experts Confident in Recovery of Primary Markets by Q4
New global market research from Amadeus, HSMAI, IoH, and HOSPA maps road to recovery for the hospitality sector June 16, 2020 – According to the new research, 80% of HSMAI members expect to s…
Prepare Your Sales Team for a Hospitality Industry Recovery
Covid-19 has fundamentally altered how hotels plan, manage and sell group business.
Introducing “Generation Clean” – The New Age of Hotel Guests
By Tim Pelletier, Chief Technology Officer, Hospitality, Amadeus Originally published on Hospitality Net While global travel markets continue to wrestle with the implications of COVID-19, one …
Applying the 3Cs of Hotel Crisis Management – Concern, Control & Commitment
Although the cumulative impact of COVID-19 has already set in motion a profound shift in hotel business strategy, some fundamental goals will not change.
Hotel Management in a Crisis
Best practices for a data-driven strategy now and in the future Depending on where in the world your hotel is located, you are dealing with a different stage of the COVID-19 outbreak.
How to Manage Software Once Your Hotel Suspends Services
The current global crisis has forced many hoteliers to make the painful decision to temporarily close their doors, ensuring the safety of employees and guests.
COVID-19 Hospitality Update
Originally published on Amadeus Insights Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus On behalf of the entire Hospitality team at Amadeus, I want to personally acknowledge the financ…