5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction in a Downturn
For hoteliers, the well-being and health of guests and staff are of the utmost importance.
Blog & Insights
Check out the latest news and trends in hospitality from Amadeus.
Applying the 3Cs of Hotel Crisis Management – Concern, Control & Commitment
Although the cumulative impact of COVID-19 has already set in motion a profound shift in hotel business strategy, some fundamental goals will not change.
Planning for Hospitality Recovery
In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.
Introducing “Generation Clean” – The New Age of Hotel Guests
By Tim Pelletier, Chief Technology Officer, Hospitality, Amadeus Originally published on Hospitality Net While global travel markets continue to wrestle with the implications of COVID-19, one …
New Operations Solution From Amadeus Supports Recovery of Select Service Hotels
Originally published to the Amadeus Newsroom HotSOS Select joins the Service Optimization suite of solutions to help select service hoteliers manage daily tasks more efficiently and address safety con…
Meetings and Events in Times of Social Distancing
Adapting your space and service Meetings and events are perhaps more impacted by COVID-19 than any other segment of hospitality.
Amadeus Awarded 2020 Achievement in Customer Excellence
15th Annual Confirmit ACE Awards Recognize Outstanding Customer Experience Programs July 6, 2020 – Amadeus, an industry-leading provider of hospitality technology solutions, has been awarded …
How the Hospitality Industry Can Plan for Recovery
Originally published on Amadeus Insights COVID-19 will have a lasting impact on the global hospitality industry.
A Four Phase Theory to the Return of Travel
Originally published on Hospitality Net As members of the hospitality industry, we are full of questions about what the future of travel will look like, how it will evolve, and especially when …
Hospitality Experts Confident in Recovery of Primary Markets by Q4
New global market research from Amadeus, HSMAI, IoH, and HOSPA maps road to recovery for the hospitality sector June 16, 2020 – According to the new research, 80% of HSMAI members expect to s…
Prepare Your Sales Team for a Hospitality Industry Recovery
Covid-19 has fundamentally altered how hotels plan, manage and sell group business.