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Guest post from Chandra Chakravarthi, Content Marketing Specialist at Sertifi. Paper-based methods can say a lot about your organization in today’s digital-driven world. To some people, it shows that your company prefers an old-fashioned approach to doing business. And while there are still some advantages to having hard copies of documents, it’s worth incorporating digital…
Group business is the number two revenue driver at a hotel after transient guest rooms, yet most properties don’t dedicate much of their digital presence to this valuable business line. In a recent study we conducted, the number one priority for hotels in 2018 is increasing group business. To increase your group business, you need…
Originally published in What’s New in R28, Training & Help for Sales & Event Management Advanced. What’s new in R28? In R28 we’ve added a few new features that make it easier for your team to collaborate on bookings and detail events. Our enterprise customers will also benefit from their orgs being able to support…
Understanding the top priorities of today’s fastest growing hospitality segment A recent report from Smith Travel Research shows the pipeline of US hotel construction rapidly growing in the Select Service market.1 Key drivers for this growth are founded primarily on meeting the evolving needs of guests while also leveraging the cost efficiency of Select Service…
Projections for mobile group and event booking and the growth of mobile commerce in the travel industry. Skift recently named online booking for small meetings as one way they see the “Future of Event Technology” expanding in the near future.1 While online commerce has existed for decades now (fun fact – Amazon was founded in…
Editorial by Jonathan Reynolds, PMS Product Marketing Manager, Amadeus Hospitality Fragmentation has long been a challenge for the hotel industry. Multiple solutions, complex integrations, and scattered data has made it difficult for properties to track their business accurately, let alone their guests. In this blog, we’ll take a look at the evolution of hospitality integrations…
We have technology readily available at all times, with our phones rarely out of reach. Mobile technology is constantly evolving, prompting us to download the latest operating systems and apps on what feels like a daily basis. Yet, few of us have the same expectation of the operating systems we rely on for daily hotel…
Armed with the right information — and the right partner — your company can transition technology solutions with confidence. In the Making the Switch eBook, we share key considerations before changing software so you will not only feel confident in your decision but excited by the benefits new technology can bring to your growing business.…
Migrate your event operations to the cloud for increased productivity The Denihan Hospitality Group is a nationally recognized, independent owner and operator of luxury and boutique hotels including The James brand, the Affinia Collection, and luxury independents such as The Benjamin and the award-winning Surrey Hotel. With a guest-centric approach to hospitality, Denihan selected the…
Successfully addressing increasing guest demands with fewer resources Each and every guest you welcome to your property has the potential to become a loyal visitor. How often they return is directly related to the experience you create through every interaction. As a Limited Service hotel, how can you differentiate your offering and create a memorable…
