For over 30 years, We have been defining hospitality technology and personal support. Now, as part of Amadeus, a global leader in travel solutions, you can expect the same service but with large scale, scope and breadth shaping the future of travel.

Close

Sales & Catering

The Number of Meetings Individual Planners Manage is Increasing

Eric Oppegaard

Meeting Planners are Handling More Seven years ago, most planners (34%) said they manage 5 to 10 events a year. Now, most say either 5 to 10 (28%) or 11 to 25 (29%) – which suggests that since the downturn, they’re juggling more events at a time. These Event Planners said that technology is one…

Read More

Three Important Budget Planning Considerations

Anna Ransom

You’ve started thinking about 2018 budgets.  Are you trying to identify the most effective ways to have an impact on the growth of your business? With so many options available to you, how can you focus on the best areas? Consider three main goals to help you organize your thoughts.  Are you looking to… …Increase…

Read More

Travel management players need to grab MICE opportunity

Eric Oppegaard

Originally posted on the Amadeus corporate blog. The meeting, incentives, conferencing, and exhibitions sector (MICE) can be tricky for travel management companies (TMCs). It’s complex and involves a lot of actors. But, the MICE segment is becoming more relevant in the managed travel space. Why? Because connecting people is what travel does best. In spite…

Read More

Hotels Face New Competition for Group Business…What to Do About It!

Jay Lau

Group business is the number two revenue generator for hotels (behind only guestrooms) so it’s no surprise that competition for this business is growing. Historically, hotels have mostly competed for group business with each other but new players are making inroads into this lucrative market. This creates a significant threat for revenue streams that hotels…

Read More

Thinking Beyond the Ballroom

Anna Ransom

When it comes to hosting events, the expectations placed upon venues are ever increasing.  Planner and attendee demographics are shifting. New technology offerings are becoming available.  As a venue, you must find new and innovative ways to differentiate your offering. How can you influence planner decisions and attendee behaviors?  Consider the following areas: Deliver an…

Read More

Increase Revenue from Meetings and Events with DirectBook

Jay Lau

Traditionally, function space is sold by a venue’s sales team.  With an influx of inquiries and Request for Proposals (RFPs), the venue’s sales team will often prioritize larger, more profitable opportunities ahead of smaller opportunities. Additionally, many hotel sales teams do not have the staff level to address every opportunity in a timely manner and…

Read More

Continued Innovation Provides Venues Tools to Increase Profitability

Anna Ransom

Game Changing Tools Just over ten years ago, the industry was introduced to MeetingBroker. This new product was designed to: provide a consolidated location to manage all incoming RFPs automatically assign leads to the right salesperson ensure quick responses via escalation rules The idea was a game changer. It allowed venues to earn more business,…

Read More

HK CTS Hotels Deepens the Cooperation with Amadeus

Eric Oppegaard

Grand Metropark Hotel Beijing, the flagship hotel under the brand of Grand Metropark from HK CTS Hotels, is moving forward with Delphi.fdc Sales and Catering along with Amadeus Hospitality Diagramming.  By combining the two solutions, HK CTS Hotels saw the value in gaining accurate data in order to increase productivity through data-driven decisions. HK CTS…

Read More

5 Actions To Achieve Your Group Sales Goals

Anna Ransom

You’ve set your sights high on sales growth goals for 2017. What’s your plan to achieve them? Start taking massive action now to ensure early success rather than waiting until later in the year to have to recover from unanticipated challenges. Consider five key areas to help in this process: Timeliness Matters You have a…

Read More

2017 has arrived. What’s your strategy?

Anna Ransom

A new year has begun and with it comes new goals and objectives. What are the top priorities for your organization? How do they align with other hospitality organizations? According to the 2017 Lodging Technology Study, respondents indicated that their top priority in 2017 will be a focus on improving digital customer engagement/guest loyalty. This…

Read More