Sales & Catering

How to Pitch Digital Group Business Software to Your CMO

Jacki Schroder

Group business is the number two revenue driver at a hotel after transient guest rooms, yet most properties don’t dedicate much of their digital presence to this valuable business line. In a recent study we conducted, the number one priority for hotels in 2018 is increasing group business. To increase your group business, you need…

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Helping Select Service Hotels Increase Revenue, Lower Costs, and Improve Experiences

Alison Guillot

Understanding the top priorities of today’s fastest growing hospitality segment A recent report from Smith Travel Research shows the pipeline of US hotel construction rapidly growing in the Select Service market.1 Key drivers for this growth are founded primarily on meeting the evolving needs of guests while also leveraging the cost efficiency of Select Service…

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What’s Next in Group Business? Get Ready for Mobile Group Booking

Jacki Schroder

Projections for mobile group and event booking and the growth of mobile commerce in the travel industry. Skift recently named online booking for small meetings as one way they see the “Future of Event Technology” expanding in the near future.1 While online commerce has existed for decades now (fun fact – Amazon was founded in…

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What to Consider When Changing Hospitality Technology

Jacki Schroder

We have technology readily available at all times, with our phones rarely out of reach. Mobile technology is constantly evolving, prompting us to download the latest operating systems and apps on what feels like a daily basis. Yet, few of us have the same expectation of the operating systems we rely on for daily hotel…

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Denihan Hospitality Group Case Study

Jacki Schroder

Migrate your event operations to the cloud for increased productivity The Denihan Hospitality Group is a nationally recognized, independent owner and operator of luxury and boutique hotels including The James brand, the Affinia Collection, and luxury independents such as The Benjamin and the award-winning Surrey Hotel. With a guest-centric approach to hospitality, Denihan selected the…

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How Limited Service Hotels are Delivering Unlimited Service

Anna Ransom

Successfully addressing increasing guest demands with fewer resources Each and every guest you welcome to your property has the potential to become a loyal visitor. How often they return is directly related to the experience you create through every interaction. As a Limited Service hotel, how can you differentiate your offering and create a memorable…

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Improving Your Website’s Group Booking Conversion

Jacki Schroder

Online research is on the rise. With 72% of planners saying they get most of their information from a venue’s website,1 your website needs to do more than showcase beautiful photos – it needs to help you convert event business! Historically, venue selection required a lot of time and effort with RFP submissions, cycles of…

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10 Questions You Need to Ask Before Buying Sales and Catering Software

Jacki Schroder

A Comprehensive Guide for Full-Service Hotels There are more technology choices for sales and catering software available today than there were just ten years ago. Maybe you’ve even had your current sales and catering solution for that long (we know some of you are out there). Whether you need to upgrade functionality or diversify your…

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How to Influence Approval for A New Hotel Management System

Jacki Schroder

Guest post from Mark Lindwall, Vice President of Customer Success at DecisionLink. So, You’ve Decided That You Need A New Hotel Management System Some time ago, you decided that your existing Hotel Management System probably needs an upgrade.  Maybe reliability or security have been an issue. Perhaps you don’t have some functionality that you need…

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