Amadeus HotSOS®
The best hotel operations software, built for the future of hospitality.
Amadeus HotSOS®
The best hotel operations software, built for the future of hospitality.
Improving operations is top priority for hotels
Hospitality sector is experiencing growing demand, reduced staff and evolving needs from guests.
Too many manual processes may cause guest complaints, disorganized labor, and slower service.
How can hotels prioritize and organize the work of the staff in such a demanding environment?
Excellent behind-the-scenes execution is crucial for optimal guest satisfaction.
To ensure work is executed properly in accordance to property standards, you need to be armed with a service optimization solution that offers real-time dashboards, scheduled equipment, preventative maintenance orders, scalable inspection and more.
Improving hotel operational efficiencies and service speed: A top priority for hotels in 2025
In today's competitive hospitality landscape, optimizing hotel operations is essential for success.
Hotel operational leaders facing labor shortages, rising costs, and high guest expectations need innovative solutions to address these challenges effectively without compromising profitability.
Download our latest infographic for in-depth insights and strategies to overcome these industry challenges.
Excellent behind-the-scenes execution is crucial for optimal guest satisfaction.
Success Story
Fattal Hotels Optimizes Operations Across 38 Properties with Amadeus HotSOS
New HotSOS Experience
The Most Comprehensive Service Optimization Solution
Find out how you can now enjoy our:
• Offers starting at $3 per month
• New, upgraded standards of efficiency
Simply fill out this form to receive more information on the New HotSOS Experience.
What our clients say about us
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| “HotSOS is integral to the seamless operation of our business, and it has become indispensable in maintaining our high service level .” Jorine Heutink, Executive Housekeeper
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| “I definitely could not do my job as effectively, or manage our property's assets, without having HotSOS.” Rudy García, Director of Facility Services
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| “HotSOS has immensely helped our operation be much more efficient and customer-focused and is embraced by every level of our organization. We couldn't imagine our operation without it.” Roman Husock, Director of Rooms
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| “By implementing robust housekeeping schedules, centralizing information on occupancy, and enabling housekeeping and maintenance issues to be resolved rapidly, technology equips hotels and their staff with an arsenal of features to put them in the best position to deal with unexpected difficulties.” Rudy Garcia, Director of Facility Services
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| “HotSOS has been integral in centralizing my team's communication by providing multilingual support. The platform has allowed team members from various countries to access and manage tasks in their preferred language, which is key to promoting teamwork and afficiency in a diverse hotel environment.” Mary Wren, Director of Hotel Operations
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Unlock the secrets to thriving in hotel operations
Explore our Extraordinary Leaders series, offering insights and expertise from successful hospitality leaders on topics such as labor, sustainability, leadership development, and tech transformation.
