Video

Meeting Guest Expectations with Limited Resources

Barry Phillips

Insights from Extraordinary Leader
Barry Phillips, Loews Hotels & Co.

In the dynamic world of hotel operations, the keys to delivering exceptional guest experiences lie in avoiding perfectionism, embracing risk-taking, and ensuring your teams are relatable to your guests. Our Extraordinary Leaders series provides hotel operational leaders with industry-specific insights and expertise to embody these principles and triumph over challenges.

Presenting our latest Interview with Barry Phillips, Senior Director of IT Strategic Systems at Loews Hotels & Co., where he shares his valuable insights and expertise on fostering a growth mindset, embracing risk-taking, and ensuring your teams are relatable to exceed guest expectations. Watch now for actionable strategies!

To learn more from our interview with Barry Phillips? Download the full written highlights – Leading with Resilience to Overcome Challenges and Drive Success. Download Now!