Amadeus Hospitality

Hotels face rapidly changing guest behaviors, preferences, and expectations. Properties that are able to deliver a memorable experience through unique amenities, personal touches, and stellar customer service will be rewarded with repeat business, word-of-mouth referrals, and positive reviews on social media. If you’re looking for ways to improve hotel guest satisfaction at your property, consider…

The General Data Protection Regulation (GDPR) will impact hotel industry practices worldwide. The controversial law aims to revolutionize data privacy across Europe, expanding rights for consumers, while mapping out strict new guidelines for businesses. The GDPR applies not only to European companies but to all companies processing European consumer data, making it the most far-reaching…

Originally posted on the Amadeus Corporate Blog Jo Stanford General Manager, Hospitality EMEA/Asia, Amadeus IT Group There’s a lot of buzz around cloud technology, open systems, and the integration of big data and social media. But the fact remains that many hotels are running on legacy IT systems. This means data fragmentation and guest centric…

Originally shared on the Amadeus Corporate Blog Guest Post from Simon Jones, Managing Director, Premier Inn & Restaurants UK At Premier Inn – part of the UK’s leading hospitality business, Whitbread Group PLC – we put our guests at the heart of everything we do. Our decision to partner with Amadeus on the integration of a new hospitality…

Originally Posted on the Amadeus Newsroom Whitbread Group PLC, which owns Premier Inn, signs up for two key capabilities of Amadeus’ Hospitality Platform – Central Reservation System and Property Management System – to offer a better experience to its guests The hotel chain will also be the first to adopt Amadeus Payment solutions to streamline…

Your guests want more power to customize their stay We’re giving you the power to make it easy Today’s guests want personalized experiences, but hospitality has long sold rooms based on availability, rate and beds. Amadeus is breaking out of the ‘box’ mentality with a new Central Reservation System (CRS) that allows unparalleled customization for…