Name: Amadeus iHotelier® Suite
Brand: Amadeus Hospitality

Amadeus iHotelier^® Suite

One suite, endless possibilities:
tailored for every hotel

Amadeus iHotelier^® Suite

One suite, endless possibilities:
tailored for every hotel

What are you currently looking to achieve?

Target high-value guests with tools that align marketing and revenue strategies.

Strengthen repeat business by integrating programs with personalized booking flows and targeted campaigns that recognize guest preferences and milestones.

Convert lookers into bookers with frictionless booking flows and personalized incentives that encourage direct engagement.

Tailor each interaction with relevant content and offers based on guest data and preferences.

Focus on guest service by reducing manual efforts through simplified backend processes and automated workflows.

How do you find the right combination of products to address your hotel’s most immediate challenges and far-reaching goals, all in the simplest of ways?

Introducing

iHotelier^® Suite

Amadeus’ build-your-own-suite of solutions designed to help you to address your most pressing challenges, while focusing on your grandest goals of tomorrow, all in the simplest of ways.

Learn more

And the best part? It’s all personalized for you.

SEO

Generate more qualified traffic with SEO built for hospitality – fueling your marketing strategy, boosting brand exposure, and creating a seamless website experience that converts interest into bookings.

Improve website performance by identifying and resolving technical issues for faster, smoother browsing.
Facilitate discoverability by optimizing site architecture and content indexing to increase organic traffic.
Enhance user engagement by improving interface design and overall website experience.
Amplify brand exposure through organic search success that highlights your property’s unique features.

Metasearch

Grow your online visibility and convert more bookings using our unique iHotelier and Metasearch integration to seamlessly drive direct traffic to Brand.com from top meta channels.

Expand visibility by connecting your hotel to leading metasearch platforms, ensuring travelers find and book directly with you.
Drive cost-effective bookings through real-time rate and availability synchronization across global metasearch channels.
Gain actionable insights with performance analytics that optimize spend and maximize return on investment.
Simplify campaign management with expert support and automated tools for seamless metasearch execution.

Integrated Channel Management

Effortlessly optimize your channel mix by centralizing availability, rates, and inventory – saving time, reducing costs, and preventing overbookings to ensure a seamless guest experience across every booking channel.

Unified control and speed enables OTA management through a centralized platform integrated with iHotelier CRS and PMS, delivering near real-time room updates via direct API connections to Booking.com and Expedia.
Expanded reach and partner advantage boosts visibility of unsold inventory through global and local distribution, supported by partner benefits and advanced rate tools like pause periods and OTA-specific close-outs.
Smarter performance insights optimize margins and channel strategies with a dashboard offering flexible rate controls and trend monitoring for faster, data-driven decisions.

Call Center

Empower your voice reservation team with a user-friendly, web-based application designed to optimize every call – minimizing effort while maximizing revenue potential.

Real-time sync with iHotelier connects the Call Center to the booking engine for live rates, rooms, and profiles across channels.
All-in-one property search lets agents compare multiple properties in one view using filters, rates, and calendars.
Loyalty-driven guest-first service provides instant access to profiles, loyalty status, and history for personalized experiences.
Built-in reporting and insights deliver analytics on conversions, revenue, and trends to optimize performance.

Digital Media

Capture demand before the competition with smarter, data-powered messaging and targeting – using our proprietary insights and exclusive partner network to amplify visibility and accelerate conversion.

Target high-value travelers using real-time data, occupancy insights, and multi-channel campaigns to capture demand ahead of competitors.
Optimize media spend with full campaign management, advanced tools, and strategies focused on conversions and ROI.
Maintain strong brand presence across the guest journey with integrated display, search, and social media backed by global Google and Facebook reach.
Simplify execution with expert support, actionable insights, and technology for seamless management and ongoing optimization.

Guest Management

Our unique iHotelier and GMS integration leverages guest data to power personalized guest experiences and offers – boosting loyalty, encouraging repeat business, and driving greater revenue impact.

Elevated guest interactions with comprehensive 360° profile view for personalized service, smart segmentation, and targeted offers.
Seamless email marketing enables unlimited, visually engaging campaigns with drag-and-drop tools, segmentation, and real-time insights.
Hands-free revenue automation capabilities for impactful results with tools like cart recovery, upsell triggers, and AI-optimized send times.
Integrated loyalty programs drive retention with flexible, integrated models offering real-time recognition, seamless redemption, and diverse rewards.

Website Solutions

Crafted for distinction and maximum engagement, our website solution integrates directly with iHotelier to operate as on seamless, high-converting web to booking experience.

A website solution that scales with your brand, delivering mobile-first design, dynamic content, multilingual support, and secure navigation for any property.
Engage guests and boost conversions with sleek templates or bespoke designs crafted for standout style and performance.
Simplify control with an intuitive CMS offering drag-and-drop editing, bulk updates, integrated systems, SEO tools, and multilingual capabilities.
Drive direct bookings with an integrated ecosystem featuring seamless booking flow, dynamic rates, single sign-on, loyalty personalization, and event tools.

How does it work?

Build your suite in 3 easy steps:

Step 1: Start with iHotelier

Step 2: Identify your goals or most pressing challenges

Step 3: Customize your suite from our selection of hospitality solutions

Your success is our success

What other iHotelier Suite users are saying

“By leveraging Amadeus’ iHotelier® Call Center and Booking Engine, we have successfully increased our direct bookings and balanced the percentage of reservations across all distribution channels. This has significantly reduced our dependency on OTAs and their associated intermediation costs. Additionally, by offering value-added services such as treatments and other enhancements, we have seen a substantial increase in our total revenue last summer.”

Alberto Rentero, Director

“Amadeus’ proactive approach in providing tailored solutions and their responsiveness to our needs have fostered a strong, collaborative relationship. They have proven to be more than just a service provider; they are a true partner invested in our success. This collaboration has not only driven tangible results for our business but has also empowered us to stay ahead in a competitive market.”

Ashleigh Narcelles, Vice President of Sales and RevenLearn How Oliver Hospitality Increased Direct Bookings During Black Friday - Amadeus Hospitalityue Strategies

“At the end of just three short years of operating independently and using a full suite of Amadeus solutions, our property is not only experiencing growth throughout every channel, but direct bookings are substantially higher than our competitors, and we have finally brought our ADR back in line with 2019 levels. As we continue to grow, we have confidence in Amadeus, the leading name in travel technology, to provide us with ongoing support.”

Luis A. Méndez, Director of Sales & Marketing

“We love how easy it is to use the Amadeus suite of products. Being a small independent hotel, these tools allow us to swiftly analyze our competitive landscape and plot an action plan. The bundle package also allows us to reach the guest with our marketing material in a refined and meaningful way. We would not be as successful without Amadeus’ product offerings and support of best practices.”

Shelley Wooten, General Manager