Report

Travel Dreams: Using technology to anticipate, meet and exceed traveler expectations

Travel Dreams: Using technology to anticipate, meet and exceed traveler demands

We asked 6,000 travelers from the US, China, India, UK, France and Germany about what they look for from a trip and how they choose where to shop, book, visit, and stay. Five key findings emerged:

  • Travelers are willing to pay more for their favorite hotel features like a premium view
  • Social media and influencers are major sources of travel inspiration
  • Leisure travelers seek personalization and human interactions
  • Business travelers prioritize efficiency and self-service options at hotels
  • Travelers lose $1,210 on average due to not having travel insurance

The good news is that technology can help bring these dreams to life and enhance every step of the traveler journey. Let’s make travel dreams come true – together!