Amadeus Sales & Catering Support Services

Amadeus Hospitality is committed to providing customers worldwide with superior support and service to ensure their success in using Amadeus solutions. Amadeus Hospitality is a technology innovator that connects the entire travel ecosystem at every stage of the journey.

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Customer Central Community

Registered Users

Request an Account

hotel SystemsPro Client Support

Looking for WebEx Remote Support for hotel SalesPro or hotel ServicePro?

WebEx Support Center for hotel SystemsPro

Contact Customer Support

Customer Support is available 24 hours a day, 7 days a week, 365 days a year.

Customer Community Portal

The most effective way to submit your case is through our customer portal, the Amadeus Customer Central Community. In the portal, you can search for knowledge articles for commonly asked questions. Additionally, you can easily create, update and report on cases as well as participate in discussion groups and share your own ideas. Our goal is to initially respond to Portal requests within 1-2 business days.

To log in to or obtain a Customer Community Portal account, browse to http://wordpress-543093-4002560.cloudwaysapps.com/support.

Phone Support

EMEA: +34 932 20 16 64
Americas: +1 332-230-2595
APAC: +65 3163 5471

Email Support

You may contact Amadeus Hospitality Support for non-emergency issues by sending an email to hospitality.support@amadeus.com. Our goal is to initially respond to email requests within 1-2 business days.

Take a trip to other Amadeus sites

Corporate site

We’re creating a more connected travel industry, underpinned by sustainability and long-term investor relations.

Careers site

At Amadeus, we’re always on the lookout for talented, passionate people to join our team. Interested?