1. GENERAL.  AMADEUS MAY USE THE SERVICES OF ONE OR MORE THIRD PARTIES TO DELIVER ANY PART OF THE SERVICES. AMADEUS MAY ALSO MAKE THIRD-PARTY OFFERINGS AVAILABLE TO CUSTOMER IN CONNECTION WITH AN APPLICABLE SERVICE UNDER THE APPLICABLE TERMS FOUND BELOW OR BY HAVING CUSTOMER EXECUTE AN INDEPENDENT AGREEMENT WITH SUCH THIRD PARTY PROVIDER, WHICH IN EACH CASE SOLELY GOVERNS THE RELATIONSHIP BETWEEN CUSTOMER AND SUCH PROVIDER.  ACCORDINGLY, THE SERVICES OF A THIRD-PARTY OFFERINGS PROVIDER ARE NOT “SERVICES” UNDER THE AGREEMENT AND AMADEUS HAS NO LIABILITY IN CONNECTION WITH THE SERVICES PROVIDED BY SUCH THIRD PARTY OR IN ANY WAY RELATED TO THE TERMS BELOW.  CUSTOMER IS PROHIBITED FROM CONNECTING ANY THIRD-PARTY OFFERING TO A SERVICE UNLESS SUCH CONNECTION (E.G., AN API) HAS BEEN CERTIFIED BY AMADEUS AND SUCH THIRD-PARTY OFFERING IS LISTED IN A SERVICE ORDER.
  2. THIRD-PARTY OFFERING.  IF CUSTOMER REQUESTS, ACTIVATES OR ENABLES ANY THIRD-PARTY OFFERING FOR USE WITH A SERVICE, CUSTOMER ACKNOWLEDGES THAT PROVIDERS OF THAT THIRD-PARTY OFFERING MAY THEREBY BE GIVEN ACCESS TO CUSTOMER DATA AS REQUIRED FOR THE INTEROPERATION AND SUPPORT OF SUCH THIRD-PARTY OFFERING WITH THE SERVICE. CUSTOMER HEREBY EXPLICITLY AUTHORIZES AND INSTRUCTS AMADEUS TO PROVIDE SUCH ACCESS.  CUSTOMER UNDERSTANDS AND AGREES THAT THE PROVIDER OF EACH SUCH THIRD-PARTY OFFERING IS AN INDEPENDENT DATA CONTROLLER (FOR EXAMPLE, GDS, META OR OTA) OR A DATA PROCESSOR OF CUSTOMER (FOR EXAMPLE, PMS, RMS), NOT A SUBPROCESSOR OF AMADEUS. AS SUCH, ANY USE BY CUSTOMER OF ANY SUCH THIRD-PARTY OFFERINGS, AND ANY EXCHANGE OF DATA BETWEEN CUSTOMER AND ANY PROVIDER OF A THIRD-PARTY OFFERING, IS SOLELY BETWEEN CUSTOMER AND THE APPLICABLE PROVIDER OF THE THIRD-PARTY OFFERING.  AMADEUS MAY PROVIDE LIMITED FIRST-LINE SUPPORT (E.G. RESPONDING TO SUPPORT CALLS AND ATTEMPTING TO COORDINATE WITH THIRD PARTIES TO ADDRESS ISSUES) WITH RESPECT TO THIRD-PARTY OFFERINGS AS PART OF A SERVICE ORDER; HOWEVER, AMADEUS DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, NOR DOES IT HAVE ANY SUPPORT OBLIGATIONS WITH RESPECT TO ANY THIRD-PARTY OFFERING, EXCEPT AS EXPLICITLY SPECIFIED IN AN SERVICE ORDER.  AMADEUS IS NOT RESPONSIBLE FOR THE PRIVACY, SECURITY, INTEGRITY OR USE OF CUSTOMER DATA ONCE TRANSMITTED OR CUSTOMER DATA STORED OUTSIDE OF THE SERVICES, INCLUDING TO OR IN ANY THIRD-PARTY OFFERING.  FOR CLARITY, AMADEUS IS NOT RESPONSIBLE OR LIABLE FOR ANY ACT OR OMISSION ARISING FROM OR RELATING TO THIRD-PARTY SERVICES.  AMADEUS MAY CEASE PROVIDING A THIRD-PARTY OFFERING UPON THIRTY (30) DAYS PRIOR WRITTEN NOTICE WITHOUT LIABILITY OR AMENDMENT TO THE AGREEMENT IF A THIRD-PARTY OFFERING WILL NO LONGER BE MADE AVAILABLE BY THE THIRD-PARTY PROVIDER TO AMADEUS AND/OR TO CUSTOMER.
  3. Integration with Third-Party Offerings.  THE SERVICE MODULES MAY CONTAIN FEATURES OR APIS DESIGNED TO INTEROPERATE WITH THIRD-PARTY OFFERINGS. CUSTOMER MAY BE REQUIRED TO OBTAIN ACCESS TO EACH SUCH THIRD-PARTY OFFERING FROM THE RESPECTIVE PROVIDER THEREOF.  IF THE PROVIDER OF ANY THIRD-PARTY OFFERING CEASES TO MAKE THE THIRD-PARTY OFFERING AVAILABLE OR INTEROPERABLE WITH THE CORRESPONDING SERVICE AS CERTIFIED BY AMADEUS, AMADEUS MAY CEASE PROVIDING SUCH FEATURES IMMEDIATELY. FOR CLARITY, AMADEUS IS NOT OBLIGATED TO INCUR ANY COSTS OR CREATE ANY NEW API OR INTEROPERABILITY FEATURES EXCEPT AS SET FORTH IN A SERVICE ORDER AND SUBJECT TO THE CHARGES SET FORTH THEREIN.
  4. Certified Connections.  All connections between any Service Module and any Customer or third-party system (for example, API, SFTP or any other connection) must be granted express “CERTIFICATION” BY AMADEUS IN ITS SOLE DISCRETION, IN ACCORDANCE WITH ITS CERTIFICATION POLICY (EACH, A “CERTIFIED CONNECTION”).

Last updated: 15 December 2023