As travel rebounds, new research finds traveler expectations have changed. Personalization now tops the agenda, with consumers seeking customizable offers when it comes to booking travel. Flexible and sustainable journeys and the support of modern digital tools to remove the friction from travel are also high on the traveler wish list.
How can the industry to be proactive in meeting traveler needs? Amadeus is positioned to lead the way, as we bring together content from hotels, mobility, and travel protection into a single, unified whole. This ecosystem approach enables travel providers and travel sellers to work together effectively – thus providing guests with memorable experiences while finding new ways to drive profitable demand and maximize industry growth.
View our infographic here for details.
To learn more about our research, download our report – Catalysts for Change: Building the Hospitality Ecosystem of the Future.