20% increase in direct conversion rate
Average conversion rate increase seen by Amadeus iHotelier customers in a/b testing
Our highest converting booking engine yet reduces friction along the guest journey
The enhanced iHotelier® Booking Engine — the latest innovation from the iHotelier Suite of products — seamlessly combines web and booking engine to deliver a more frictionless and experiential guest journey. Built in response to industry demand for a simple, design-forward, and more personalized shopping experience, the enhanced iHotelier Booking Engine delivers a unified experience from looking to booking to help increase direct conversions and maximize guest spend at every step of the shopping flow.
Deliver seamless navigation for the guest
Leverage an integrated website and booking engine to deliver a more frictionless and intuitive shopping experience that maximizes conversions.
_ Provide a consistent experience from website to booking engine with a consistent look, feel, and navigation
_ Engage guests and simplify the booking process by keeping reservation and view details all in one window
_ Allow guests to easily change room details, book multiple rooms, and/or start over at any point in the booking flow
Increase guest spend
Intelligently upsell rooms and enhancements throughout the shopping flow, encouraging guests to build an experiential stay while driving ancillary revenue.
_ Prominently feature upsell and enhancement opportunities throughout the booking flow
_ Merchandise on-property and third-party experiences as well as on-property Food & Beverage reservations at key points in the booking journey to help guests build their ideal experience
_ Fully integrate with Amadeus Reward and Redeem loyalty programs to enable guests to pay with points
Provide a highly shoppable booking flow
Deliver a more intuitive and flexible shopping experience that meets the expectations of today’s eCommerce-savvy shoppers.
_ Allow guests to build their ideal experience with new filter and sort options
_ Offer multiple view options (rooms, rates, packages) to configure the shopping experience in the way the guest prefers
_ Encourage membership sign-up by merchandising members-only rates throughout the booking flow
Ensure the entire shopping experience is on-brand
Tailor your aesthetic and configuration for a consistent guest experience that builds trust and the right flow for your business priorities.
Ensure consistency of Branding (logos, colors, fonts, layouts) across website and booking engine to deliver a consistent and reassuring experience
Easily configure the shopping experience and related components in the manner that best suits your property and business needs
Maximize conversion and minimize friction for guests
Download the fact sheet to learn more about the enhanced iHotelier Booking Engine.
The power of integrated solutions
As a key component in Amadeus’ ecosystem of integrated hospitality solutions, iHotelier’s enhanced Booking Engine delivers a connected, seamless, and hyper-personalized experience for the guest while driving higher conversions and revenue for hoteliers.