Innovation & Strategy
Build Your Revenue Management Strategy
Learn how to leverage BI solutions and beyond to help build a flexible and successful revenue management strategy.
Partner Sponsored
Embracing Voice Search
Voice search is the next channel of choice for travelers seeking information on demand. Learn more about how consumers are searching using voice and what you can do to embrace the trend.
Trends
Is Your Property Ready for Group eCommerce?
The way planners book events is changing rapidly. Is your property prepared to keep up? Join us as we explore the most important trends in group eCommerce, what it means for your business, and simple steps to take advantage of this opportunity.
Trends
Taking Your Group Business to New Heights
You have your team and technology in place. Now it’s time to take your group business goals to the next level. Learn about industry trends, integrations, and tactics that will shape how you prospect, manage relationships, and ultimately drive more business to your property.
Innovation & Strategy
Tips to Build Your Sales & Catering Strategy
Learn how to structure your S&C sales team and leverage technology to maximize revenue. Learn how to create and execute a sales & catering strategy that works for you.
Customer Panel
Customer Panel – How to Motivate Your Sales Team to Overcome Legacy Thinking to Close More Business
This customer panel will share tips on how to create a high-performance culture that overcomes legacy thinking and leverages data to help you drive more sales.
TunedIn Talks
TunedIn: Driving Success at the Management Company Level
Join John Russell, Head of Product Strategy, Hospitality, Amadeus as he previews our product roadmap, and opens the floor for you to share your most pressing challenges as a management company.
TunedIn Talks
TunedIn: Empowering the Full Service Sales & Catering Property
Join John Russell, Head of Product Strategy, Hospitality, Amadeus as he previews our product roadmap, and opens the discussion for you to share the most pressing challenges facing you, your property, and your team.
Education
Training – Custom Reporting (Intermediate Level) for Advanced Module
Go beyond standard reporting for a deep dive into the world of custom reporting for Amadeus Sales & Event Management – Advanced.
Education
Training – Improving Your Lead Flow Management
We’ll show you how to improve your lead flow by leveraging inquiry lists, assignment rules, and response requirements, to speed up processes and convert more business.
Education
Training – Escalation Rules at the Speed of Now
Convert more qualified leads by re-examining your escalation rules for today’s business environment. We’ll show you how to modernize your escalation rules and create a process that leads to more group bookings.
Education
Training – Advanced Module PMS Integrations
Amadeus Sales & Event Management – Advanced integrates with 8 different property management systems. Learn more about the benefits of the PMS integration and how it works.
Education
Training – The Next Level of Automation and Merge Documents
Save more time by automating your merge documents. Features within the Advanced Module can help you quickly and repeatedly produce highly customized documents.
Education
Training – Setting Up Package Functionality (Admin Class)
Packages are in high demand but time consuming for your team. This Admin Class will share how to setup and deploy package functionality across your property.
Education
Training – Leveraging Package Functionality (User Class)
Packages are in high demand but time consuming for your team. This user class will show you the flexibility of the Advanced Module’s booking package feature.
Education
Training – Correlating Your Revenue Classifications, Tax Groups, and Menus
How does changing your tax group effect your menu? How does changing your revenue classification effect your taxes? (Property/Corporate Admin class)
Education
Training – Pro Tips for Customizing Your System
Leverage the power of the Force.com platform with our pro tips to customize your system to your property. (This session requires corporate admin access and rights)
Education
Training – User’s Choice Quick Hits
Discover all the bells and whistles you never knew you needed. We’ll show you how to use our most powerful and impactful features as chosen by you, our users.
Trends
CRS/PMS: What Does the Future Hold?
Explore the evolving role of CRS and PMS solutions with our panel of industry experts.
Innovation & Strategy
The Direct Bookings Playbook: Tips, Tricks, and Insights to Drive More Direct Conversions
Improve the performance of your direct booking channel with the latest tips and tricks to increase visibility and drive conversions.
Education
Training – iHotelier Master Class
Learn how to use the latest iHotelier product enhancements.
TunedIn Talks
Driving demand with iHotelier
Our product experts will lead an open discussion with you on iHotelier features and functionality and answer all your most burning reservations-related questions.
TunedIn Talks
Stop Using Bad Data to Manage Your Marketing
Join our product experts as they teach you how to use industry data to optimize your advertising strategy and spend across paid search, display, social, and GDS media to increase bookings.
TunedIn Talks
Turning Travel Agents Into Evangelists for Your Property*
What are your greatest challenges in connecting with travel agencies and agents? We’d love to hear more about how we can help you with our GDS Media and Agency360 solutions.
Trends
GDS Isn’t Dead – You’re Just Doing it Wrong
What motivates travel agents to book and why do they love booking through global distribution systems? Building trust is essential to winning and retaining travel agent bookings your property. Discover best practices to increase your hotel’s visibility and build high ADR offers designed to convert.
Innovation & Strategy
Build an Integrated Marketing Strategy That Makes You Look Like a Genius
Forget B2B and B2C – whether it’s an individual traveler or a travel agent, hotels need to market to individuals. A marketing strategy that spans across paid search, display, social, and GDS media will help you effectively reach them all. In this session, we’ll cover identifying your audience, building your competitive set, and projecting your budget and potential return.