Amadeus Hospitality Customer Conference 2020


Frequently Asked Questions

What is the cost of the conference?

  • Early Bird Fee: $895 (until March 1, 2020)
  • Standard Fee: $950 (through May 1, 2020)
  • Amadeus Sales & Event Management – Advanced User Training Fee: $1,800 (limited space and includes full conference access)

How do I register for the conference?

All registrations are processed online. We invite you to register here!

What is included in the conference fee?

Full conference registration includes participation in all organized activities such as general sessions, breakout sessions, meals, events, and networking opportunities. Note that accommodations and airport transfers are NOT included.

What is the last day to register for the conference?

Online registration closes on May 8, 2020. On-site registration is available throughout the duration of the conference.

What if I have to cancel or substitute a registration?

  • Cancellations received prior to March 1, 2020 will receive a full refund.
  • Cancellations received March 2, 2020 – May 1, 2020, will be subject to a $200 cancellation fee.
  • Cancellations received after May 8, 2020 are NON-REFUNDABLE.
  • Non-attendance or non-payment without notification will incur the full conference fee.

How can I pay for the conference?

Payment is due within 30 days of registration. The following forms of payment (in U.S. funds) are accepted: Check, VISA, MasterCard, Discover, or American Express. Credit card payments are processed at the time of registration.

If paying by check, please allow two weeks for processing. Checks should be made payable to Amadeus Hospitality Americas, Inc. and sent to:

Amadeus Hospitality Americas, Inc.
Attn: AHCC 2020
75 New Hampshire Ave, Suite 300
Portsmouth, NH 03801

Please reference your confirmation number on the check to ensure payment is applied correctly.

What should I wear?

Dress is business casual.  Average temperatures in San Diego in May are a low of 58°F and a high of 70°F.

I’m a vendor. Can I attend?

We have limited sponsorship and vendor opportunities available.  Please contact us for more information.

How do I book a hotel room?

Hotel accommodations for the May 13 -15, 2020 Customer Conference can be booked online at this link. You can also book your room by calling into the property 877-344-ROCK (7625) and mentioning the Amadeus Customer Conference. The group rate onsite at the Hard Rock Hotel is $239 per night.

Have an additional question not answered here?

Contact us.