Waldorf Astoria Resort on Automation & Change Management | HotSOS

Grand Wailea, a Waldorf Astoria Resort on Automation & Change Management

Eric Oppegaard

Recorded at the Amadeus Hospitality Customer Conference, Kristi Millhiser from the Grand Wailea, a Waldorf Astoria Resort discusses Automation and Proactive Change Management with HotSOS.

 





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In partnership with global hospitality organizations HSMAI, IoH, and HOSPA, we developed a series of recovery eBooks to help hospitality professionals chart their course for recovery in the aftermath of COVID-19. Together, we conducted surveys and interviews with dozens of global industry experts and leveraged Amadeus’ internal expertise to compile specific, actionable ways to build and execute recovery plans across marketing, sales, revenue management, and operations.