Amadeus and Posadas Strengthen Alliance and Increase International Bookings

Alison Guillot

Originally published to the Amadeus Newsroom


August 3, 2020 – In a difficult time for the travel industry, Posadas, the leading hotel operator in Mexico, reinforces its longstanding business relationship with Amadeus by expanding its technology portfolio to include media and web solutions.

Even in the midst of the pandemic, Posadas developed its first digital media campaign in early 2020 and subsequently increased reservations in international markets by 15% compared to the previous year. Posadas also decided to elevate their digital presence further by harnessing Amadeus’ expertise for hospitality websites, and together, we proudly launched the La Colección website in mid-June.

The La Colección website not only allows Posadas to talk about the wide range of amenities and services at their 15 resorts, but also highlight the memorable guest experiences they offer, including custom weddings and events. La Colección Resorts represents 30% of Posadas’ total revenue, making the website a critical tool to increase bookings from outside the Latin American region.

The recent addition of digital media and web services to the longstanding partnership between Amadeus and Posadas demonstrates the value of the solutions and services provided by Amadeus to hoteliers. Posadas also subscribes to Agency360®, a business intelligence tool that helps hoteliers better understand which travel agencies are booking their property to improve performance. They have been clients of GDS Media for over a decade to capture strategic insights from Agency360 and apply it to their GDS media advertising strategies. And five years ago, Posadas added Amadeus’ iHotelier® Central Reservation Solution (CRS) to their portfolio, allowing them to maximize direct bookings while also maintaining a healthy channel mix.

Enrique Calderón, COO Posadas, commented, “We are very proud to strengthen our relationship with Amadeus, as Posadas continues its recovery and expansion strategy in Mexico to provide more value to our customers. At the center of our business development and recovery strategy, we believe it is critical to have a strong and reliable technology partner that can provide us with the infrastructure necessary to remain at the forefront of the industry. Having worked with Amadeus for many years, we know the value it offers and look forward to collaborating more in the future to provide the best possible experience for our guests.”

Sergio G. Rosarios, Regional Vice President, Latin America & Caribbean, Amadeus said, “It is incredible to announce these new projects with Posadas, an innovative and invaluable partner. This is evidence of our longstanding partnership, the quality of our technology, and the experience of our people. As we continue to evolve the way travel is bought and sold, together we have identified how improvements and new solutions can meet the demands of their guests and deliver a better overall booking experience.”


About Posadas

Posadas is the largest hotel operator in Mexico, with more than 180 hotels and resorts, and more than 27,500 rooms in beach and city destinations located throughout the country and in the Caribbean. Thanks to the positioning of its Live Aqua, Grand Fiesta Americana, Curamoria Collection, Fiesta Americana, The Explorean, Fiesta Inn, Gamma and one hotel brands, Posadas is an internationally recognized Mexican company. Posadas also has Fiesta Rewards, Mexico’s premier loyalty program, as well as its long-term vacation clubs: Live Aqua Residence Club, Fiesta Americana Vacation Club, Re_set and Kívac, a prepaid travel plan. Posadas has been listed on the Mexican Stock Exchange (BMV) since 1992. For further information, please visit:

About Amadeus

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars, and railways.

We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries.

We are one company, with 19,000 employees across 70 offices. We have a global mindset and a local presence wherever our customers need us.

Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys.

Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company is also part of the EuroStoxx50 and has been recognized by the Dow Jones Sustainability Index for the last eight years.

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