What does “End-of-Engineering Support” mean?

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What does “End-of-Engineering Support” mean?

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What does “End-of-Engineering Support” mean?

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What does “End-of-Engineering Support” mean?

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Do you make Hotel SalesPro?

We were happy to welcome Hotel Sales-Pro to the Amadeus family in mid-2015. As technology and customer needs have continued to evolve, we have developed new technology solutions to meet those needs. Given the aging infrastructure of Hotel Sales-Pro, it is no longer available for sale as of December 2018.

Hotel properties looking for a solution that meets similar business needs will find that they can be addressed with the new Amadeus Sales and Event Management solutions. Available in three modules, there’s a solution built to fit the needs of your property.

Do you still make Delphi?

This might be one of our favorite questions. While we may have started 30 years ago with the industry-leading Delphi solution, times have advanced and so have we!

We’ve come a long way from just a single solution. We now offer three modules to be sure we’re addressing your specific business needs. If you’re a smaller property looking for a streamlined solution, we can meet that need without cluttering your processes with unnecessary features. Or, if your needs are more sophisticated, we’ll provide you with additional functionality.

How easy is it to use?

All Amadeus solutions are designed with the end-user in mind. While managing complex business processes at the hotel, we strive to build software that is easy and intuitive to learn so that onboarding and training time is minimized as much as possible. Our robust Training and Help section built into the product is easily accessible so users can quickly answer their questions.

How long does it take to implement and start using Sales and Catering software?

We are committed to your success when you implement an Amadeus Sales and Catering solution. Hotel properties with more streamlined business needs can take advantage of our standard offering with minimal onboarding time, often just a couple of weeks to full system usage. Hotel properties with more complex business needs are encouraged (though not required) to engage with our professional services organization to review business needs and processes prior to implementation to ensure that the software is used in alignment with business workflows.

I replaced my Delphi software with Delphi.fdc just a few years ago. Where did Delphi.fdc go?

Your Delphi.fdc solution is still available and has been rebranded as the Advanced module of Amadeus Sales and Event Management. We continue to innovate and improve the capabilities of this solution.