Rebuilding Hospitality - Operations


A lot has changed over the past year, though the strategies and tactics set forth in the June 2020 edition of our Recovery eBooks are tried and true with some new ideas to be considered.

With this in mind, we present the second edition of our best practices eBooks with current insights as part of our Rebuilding Hospitality initiative. In doing so, we updated our research, sought new perspectives, and evolved our suggestions. In these eBooks, you will find data from our Rebuilding Hospitality study including feedback from hoteliers around the world, perspectives from hospitality industry leaders at HSMAI and other organizations, and insights drawn from the latest market data and travel trends.

Download our updated eBook to find guidance on:

  • Overcoming reduced staff & labor shortage challenges
  • Housekeeping in a “Generation Clean” era
  • Maximizing the value and health of your hotel’s infrastructure through maintenance & engineering
  • Guest-facing operational technologies to deliver exceptional experiences with limited staff and face-to-face interactions
Download the eBook