Amadeus Sales & Event Management - Essentials

The Essentials Module is a cloud-native solution designed to empower guest room only hotel properties to efficiently manage guest room blocks, negotiated rates, and volume contracts. Now you can delight guests and keep them coming back again and again.

The Essential Tool to Grow Your Group Business

Filling guest rooms and managing reservations one at a time can be a significant undertaking. With limited budgets and increasing competition, shifting a portion of your business to group and volume contract sales will enable your team to fill rooms consistently and boost profitability.

With a lean operations team and limited budget, the Essentials Module was designed to:
• Efficiently manage guest room blocks, negotiated rates, and volume contracts.
• Quickly onboard new staff and streamline daily operations with a consistent process.
• Provide insight into group business performance.

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Grow Group Business & Improve Profitability

Sell, manage, and deliver a flawless stay that will set you apart from the competition. With all the details you need at your fingertips, you can efficiently manage tasks and pursue business.

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Manage Customer Relationships

The Essentials Module includes the technology you need to find new customers and nurture existing relationships. With a small staff, automation is key to grow strong relationships and ensure repeat business.

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Onboard & Train Employees Quickly

The user experience behind the Essentials Module is incredibly intuitive and streamlined. In just a few hours, you’ll be able to configure the system so your team can immediately start managing group business.

Get Better Visibility into Your Business’ Performance

Gain insight into group performance through a variety of reports. With new insight, you can ensure growth opportunities and areas for optimization.

  • Customer Relationship Management

  • yes
  • yes
  • yes
  • Guest Room Availability & Blocks

  • yes
  • yes
  • yes
  • Volume Contracts (LNR)

  • yes
  • yes
  • yes
  • Reporting

  • yes
  • yes
  • yes
  • Support

  • yes
  • yes
  • yes
  • Events/Function Space Availability

  • no
  • yes
  • yes
  • BEOs & Banquet Checks

  • no
  • yes
  • yes
  • Integrations

  • no
  • yes
  • yes
  • Booking Packages

  • no
  • no
  • yes
  • Autotraces (Automated Activities)

  • no
  • no
  • yes

Frequently Asked Questions

What devices can I use to access this software?

You can view the Essentials Module on any internet-capable device. However, larger devices will offer a better user experience, especially when viewing reports and availability information.

What kind of support is available?

Our award-winning support team is available via email 24/7 to help you resolve any issues, even throughout your busiest times – weekends and holidays.

What is the onboarding process like?

During the onboarding process for the Essentials Module, Amadeus will provision your organization’s environment and user licenses. From there, implementation is quite easy. The person you designate as your administrator can complete the set up fields for property details, room types, etc. Configuration typically takes less than an hour and your users can begin working with using the product right away.

What kind of training do you offer?

The user experience is so intuitive, you’ll be able to configure and use the solution within hours. Upon first log-in, you’ll be greeted with an overview video that guides you through how to most effectively navigate the system. As you are working within the solution, the inline Training & Help sections will provide you with access to the most relevant information you may need for the area of the solution where you are working. You also have access to a comprehensive database of training materials covering all areas of system usage.

Do you still make Hotel Sales Pro (HSP)?

We were happy to welcome Hotel Sales-Pro to the Amadeus family in mid-2015. As technology and customer needs have continued to evolve, we have developed new technology solutions to meet those needs. Given the aging infrastructure of Hotel Sales-Pro, it is no longer available for sale as of August 2018. Hotel properties looking for a solution that meets similar business needs will find that they can be addressed with the new Amadeus Sales & Event Management solutions.

Do you still make Delphi?

While we may have started 30 years ago with the industry leading Delphi solution, times have advanced and so have we! We’ve come a long way from just a single solution. We now offer three modules of Amadeus Sales & Event Management to be sure we’re addressing your specific business needs based on the type of group business you manage.

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Discover the essential tools to grow your group business, delight guests, and promote brand loyalty.

We know you have a limited budget and operations team, yet you need to grow and manage your group business.

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