Agency360 Original Courses
Click a level to view the courses:
Basic Courses
Get started! These courses provide a look at the basic functionality and navigation. You can also explore an overview of Agency360 Original’s “dashboards” (pages).
Click the course name to view the full course description. To view a quick course description, hover the course name.
Course Name |
Method |
Language |
Availability |
On-Demand Session |
Participant Guide |
Agency360 Original Getting Started
This course introduces you to Agency360 Original version and provides an overview of its basic functions and navigations, plus an overview of each of the application’s reports, alerts, filters, Online Help, tips and shortcuts, and much more. Completion of this course provides you with the tools that lead to a more efficient, enriched user experience from the very first time you log in to the platform.
|
Webinar |
English
Spanish
French
Italian-NA
Mandarin |
View schedule |
English
Spanish
French
Italian |
English
Spanish
French
Italian
Chinese |
Agency360 Original Property Edition Dashboards
The Agency360 Original Property Edition Dashboards is comprised of video quick tours that provide the foundation for using the Agency360 application. These tours identify the components of the various dashboards within the system, guide you in how to quickly navigate through the system, and help you understand the historical, current, and future productivity of your property.
You can also access these same quick tours from the online help for each dashboard.
|
Self-Paced |
English |
24/7 |
|
|
Agency360 Express Edition
This course introduces Agency360 Express Edition users to the application and ensures an optimal user experience.
If you subscribe to either the Property or Enterprise editions of Agency360, refer to those courses.
|
On-Demand |
English |
24/7 |
English |
English-NA |
NA – Not available
|
Intermediate Courses
Show me more! Once you are comfortable with Agency360 Original basics, you are ready to see these functions in action. These role-based courses take you deeper into the Agency360 Original application, enabling you to better manage and grow your GDS travel agency business.
Click the course name to view the full course description. To view a quick course description, hover the course name.
Advanced Courses
Now manage your GDS business across your entire group of hotels! Users at the regional, cluster, or corporate levels will want to explore this version of Agency360 that roles up metrics from multiple properties into a single application.
Click the course name to view the full course description. To view a quick course description, hover the course name.
Course Name |
Method |
Language |
Availability |
On-Demand Session |
Participant Guide |
Demand360: Integration with Agency360
This course provides an exploration of Demand360’s integrated displays, with a focus on the Pace and Agencies report, which draws information from both Demand360 and Agency360 databases! Then we explore additional Agency360 integrations throughout both the Original and Quick View versions of Demand360 that enable you to monitor overall GDS Channel and Negotiated segment performance, then drill down to Agency360 to view specific agencies for targeting.
|
Webinar |
English
Spanish |
View schedule |
English
Spanish
French-NA
Italian-NA
Mandarin |
English
Spanish
French
Italian
Chinese |
Agency360 Enterprise Edition, Part 1
This course guides you through Agency360 Enterprise Edition navigation and Help options on a path of discovery to business information. Through a process of demonstration and evaluation, you learn to view portfolio management, pacing and agency targeting information for your enterprise.
In Part 1 you learn about the data you are working with in Agency360, and are introduced to the Industry Overview section.
|
On-Demand |
English |
24/7 |
English |
English-NA |
Agency360 Enterprise Edition, Part 2
This course guides you through Agency360 Enterprise Edition navigation and Help options on a path of discovery to business information. Through a process of demonstration and evaluation, you learn to view portfolio management, pacing and agency targeting information for your enterprise.
Part 2 includes basic navigation and functionality, and provides a deep-dive into each of the application’s dashboards.
|
On-Demand |
English |
24/7 |
English |
English-NA |
NA – Not available
|
Agency360 Online Help
Online help systems are available in:
- Agency360+
- Agency360 Original
- Agency360 Express
- Agency360 Enterprise
Online help provides product information including:
- Videos
- Page and Field descriptions
- How to steps
- Functionality
How to Access Agency360+ Online Help
Once you have logged into Agency360+, click the Support icon in the left border.

How to Access Agency360 Original Online Help
Once you have logged into Agency360 Original, click the Help link or icon. Context sensitive help can be accessed via the icon or section title.

Agency360 Release Information
Agency360 Original Q2 2020 Client Release Information
About Agency360
Find information on Agency360.