Education & Training Home

Training Webinars

The on-demand recorded webinar sessions are available to all users of Amadeus Property Management Advanced (APMA).

  • Are you new to Amadeus Property Management Advanced and just learning the product? Scroll to View All Sessions to see what we offer. Or click the View by Learning Path tab to view the recommended sessions based on your role. Click APMA Learning Paths to view all the learning paths in a PDF.
  • Are you an existing user looking to refresh your skills? Register just for the sessions that interest you.
View All Sessions
View by Learning Path

How to Access

  • To register for the on-demand webinar, click the Recording link and complete the form. The on-demand webinar will then be available at any time.
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
Arrivals and Checking-in Part 1 Recording
Arrivals and Checking-in Part 2 Recording
Arrivals and Checking-in Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Night Audit Recording
Groups Part 1 Recording
Groups Part 2 Recording
Checking Out Part 1 Recording
Checking Out Part 2 Recording
Housekeeping Part 1 Recording
Housekeeping Part 2 Recording
Banqueting Part 1 Coming soon
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Accounting Part 2 Recording
Reports Recording
Settings Part 1 Recording
Settings Part 2 Recording
Settings Part 3 Recording
Financial Settings Recording
Rate Management Part 1 Recording
Rate Management Part 2 Recording
Rate Management Part 3 Recording
Rate Management Part 4 Recording

How to Access

  • Click the learning path description that best describes your role.
  • To register for the on-demand webinar, click the Recording link and complete the form. The on-demand webinar will then be available at any time.

Do you work directly with guests once they have arrived or departed?

I manage guests at the front desk (17 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
Arrivals and Checking-in Part 1 Recording
Arrivals and Checking-in Part 2 Recording
Arrivals and Checking-in Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Checking Out Part 1 Recording
Checking Out Part 2 Recording
Housekeeping Part 2 Recording
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Reports Recording
I am responsible for the night audit (18 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
Arrivals and Checking-in Part 1 Recording
Arrivals and Checking-in Part 2 Recording
Arrivals and Checking-in Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Night Audit Recording
Checking Out Part 1 Recording
Checking Out Part 2 Recording
Housekeeping Part 2 Recording
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Reports Recording
I manage existing groups and reservations (11 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Groups Part 1 Recording
Groups Part 2 Recording
Reports Recording

Are you responsible for the back of house operations?

I create or complete maintenance and service requests (3 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Housekeeping Part 2 Recording
I handle revenue and finance (7 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Accounting Part 1 Recording
Accounting Part 2 Recording
Reports Recording

Are you responsible for selling guestrooms and/or event space?

I sell guestrooms (7 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Groups Part 1 Recording
Groups Part 2 Recording
Banqueting Part 1 Coming soon
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
I sell event space (5 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Banqueting Part 1 Coming soon
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
I sell guestrooms and event space (5 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Banqueting Part 1 Coming soon
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
I negotiate transient contracts (9 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Accounting Part 1 Recording

Are you responsible for managing software for your team, property, or hospitality management company ?

Admin path with housekeeping focus (6 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Housekeeping Part 1 Recording
Housekeeping Part 2 Recording
Reports Recording
Settings Part 1 Recording
Admin path with accounting focus (11 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Night Audit Recording
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Accounting Part 2 Recording
Reports Recording
Settings Part 2 Recording
Settings Part 3 Recording
Admin path with sales and catering focus (16 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Groups Part 1 Recording
Groups Part 2 Recording
Banqueting Part 1 Coming soon
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Reports Recording
Settings Part 2 Recording
Settings Part 3 Recording
Admin path with front office focus (28 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
Arrivals and Checking-in Part 1 Recording
Arrivals and Checking-in Part 2 Recording
Arrivals and Checking-in Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Night Audit Recording
Groups Part 1 Recording
Groups Part 2 Recording
Checking Out Part 1 Recording
Checking Out Part 2 Recording
Housekeeping Part 2 Recording
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Reports Recording
Settings Part 1 Recording
Settings Part 2 Recording
Settings Part 3 Recording
Financial Settings Recording
Rate Management Part 1 Recording
Rate Management Part 2 Recording
Rate Management Part 3 Recording
Rate Management Part 4 Recording
I need to know it all – Admin & User (31 sessions)
Session Name On-Demand Webinar
Introduction to APMA Recording
Reservations Part 1 Recording
Reservations Part 2 Recording
Reservations Part 3 Recording
Arrivals and Checking-in Part 1 Recording
Arrivals and Checking-in Part 2 Recording
Arrivals and Checking-in Part 3 Recording
In-house Guests Recording
Dashboard and Availability Recording
Cashiering Part 1 Recording
Cashiering Part 2 Recording
Night Audit Recording
Groups Part 1 Recording
Groups Part 2 Recording
Checking Out Part 1 Recording
Checking Out Part 2 Recording
Housekeeping Part 1 Recording
Housekeeping Part 2 Recording
Banqueting Part 1 Coming soon
Banqueting Part 2 Coming soon
Accounting Part 1 Recording
Accounting Part 2 Recording
Reports Recording
Settings Part 1 Recording
Settings Part 2 Recording
Settings Part 3 Recording
Financial Settings Recording
Rate Management Part 1 Recording
Rate Management Part 2 Recording
Rate Management Part 3 Recording
Rate Management Part 4 Recording

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