HotSOS – User Management 1
This session is intended for property administrators. As an administrator, you are responsible for managing users and their access. Come to this session to learn how to create and modify users, manage their level of access and add them to teams.
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Basic |
On-Demand |
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HotSOS – Data Management 1 – Rooms, EQ & Issues
This session is intended for property administrators. Keeping track of rooms and equipment Is a big responsibility; also, administrators need to be able to keep track of issues. Come to this session to learn how to create and modify these in HotSOS to make your world a little easier.
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Basic |
On-Demand |
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HotSOS – Business Rules 1
This session is intended for property administrators. Anything you can to do automate your process makes your job easier. Come to this session to learn how to create rules to ensure a smooth operation.
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Basic |
On-Demand |
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HotSOS – PMS Rules
This session is intended for property administrators. In hotels you probably have many tools available to you. You can utilize these tools together to ensure a smooth operation at your property. Come to this session to learn how your Property Management System (PMS) can assist with creating service orders. You will also learn how to modify the rules in place.
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Basic |
On-Demand |
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HotSOS – Data Management 2 – Areas & Standards
This session is intended for property administrators. The use of areas and standards makes reporting and recording of service orders easier. Come to this session to learn how to create and modify these for proper dispatch to the appropriate teams.
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Intermediate |
On-Demand |
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HotSOS – Business Rules 2
This session is intended for property administrators. Anything you can to do automate your process makes your job easier. Come to this session to learn how to review, interpret, and modify business rules.
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Intermediate |
On-Demand |
View schedule |
HotSOS – Scheduled Tasks 1
This session is intended for property administrators. Creating a schedule of when tasks needs to be performed helps keep our property running smoothly and efficiently. Come to this session to learn how to create and modify scheduled tasks and preventive maintenance in the mobile application.
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Intermediate |
On-Demand |
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HotSOS – Scheduled Tasks 2
This session is intended for property administrators. Creating a schedule of when tasks needs to be performed helps keep our property running smoothly and efficiently. Come to this session to learn how to create and modify issue checklists, new locations/Equipment, and new scheduled tasks.
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Intermediate |
On-Demand |
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HotSOS – Scheduled Tasks 3
This session is intended for property administrators. Schedules change and accidents happen. Some of the tasks you have planned for the day don’t always get to be performed. Come to this session to learn how to filter and reschedule scheduled tasks.
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Intermediate |
On-Demand |
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QIC 1 (Inspections)
This session is intended for property administrators. Hotels on a day-to-day basis have many tasks that need to be completed, one being inspections. Come to this session to learn how view, create, and perform an inspection service order.
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Intermediate |
On-Demand |
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QIC 2 (Inspections)
This session is intended for property administrators. Inspections that are being completed from department to department, from location to location, or even equipment to equipment can vary quite a bit. Come to this session to learn how to create and modify an inspection.
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Intermediate |
On-Demand |
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QIC 3 (Inspections)
This session is intended for property administrators. Inspections in HotSOS is very user friendly on a mobile device – but how do we retrieve the information? Come to this session to learn how to review and run inspection reports.
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Intermediate |
On-Demand |
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HotSOS – Meters
This session is intended for property administrators. Tracking chemical levels of certain facilities like a pool or hot tub is a daily task. Come to this session to learn how to set up and perform meter readings.
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Advanced |
On-Demand |
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HotSOS – User Management 2
This session is intended for property administrators. As an administrator, you are responsible for managing users and their departments and emails. Come to this session to learn how to create and modify departments & emails.
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Advanced |
On-Demand |
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HotSOS – User Management 3
This session is intended for property administrators. As an administrator, you are responsible for managing users and their trades. Come to this session to learn how to create and modify trades and trade groups.
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Advanced |
On-Demand |
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HotSOS – Data Management 3 – Modifying Rooms & Issues
This session is intended for property administrators. Administrators need to ensure that all locations, equipment, and issues are accounted for, remain accurate as responsibilities change and renovations take place. Come to this session to learn how to maintain this important are of the HotSOS product.
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Advanced |
On-Demand |
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HotSOS – Cost Management
This session is intended for property administrators. Providing guests with amenities or a complimentary items as a recovery, big or small, each of these little touches come at a cost to a property. Come to this session to learn how to track costs and spending.
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Advanced |
On-Demand |
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HotSOS Mobile – Admin 1
This session is intended for property administrators. Personnel and dashboards give device users the ability to see real time snapshots of a hotel’s most important statistics. Come to this session to learn how to integrate these two key features into your daily activity.
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Advanced |
On-Demand |
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HotSOS Mobile – Admin 2
This session is intended for property administrators. Administrators need the flexibility to keep up with their daily responsibilities. Come to this session to learn how to manage configuration and run reports on a mobile device.
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Advanced |
On-Demand |
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HotSOS Mobile – Admin 3
This session is intended for property administrators. Tracking guests consumption and service recoveries, updating service orders with parts and ensuring each individual’s efforts are accounted for are important. Come to this session to learn how to add and modify these on a mobile device.
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Advanced |
On-Demand |
View schedule |