iHotelier

This course introduces you to the basic functions and features that help yield your property using iHotelier Central Reservation System. In this course, the instructor reviews the steps to effectively manage your inventory, rates and restrictions as well as run reports. These reports allow you to control cancellation and no shows and valuable yielding information.
Also available as the iHotelier Essentials self-paced course.

This course introduces you to basic tasks within iHotelier. For details on other iHotelier tasks, refer to the courses in the iHotelier curriculum.
Also available as the iHotelier Essentials webinar course.

This course introduces you to iHotelier Booking Engine 4.0 and the Console that allows you to maintain and update the booking engine. It also addresses configuration of booking engine elements in iHotelier.
The iHotelier Booking Engine, Services, Packages, and Promotions self-paced course is also required.

This course explores the iHotelier Booking Engine 4.0 booking engines and the iHotelier and Console processes used to maintain it.
The iHotelier Booking Engine Console Essentials webinar course is also required.

This course introduces you to the basic functions and features of the iHotelier Call Center. Learn the steps to effectively create regular, group, loyalty and package reservations.

This course is designed to provide you with a solid understanding of the iHotelier, iHotelier Analytics, and iManager reports.

This course provides information about iHotelier’s rate features that assist you with your yielding strategies.

This course demonstrates how to customize confirmation, cancellation, pre-stay and post-stay emails. You will also learn how to attach promotional teasers to these emails.

This course introduces you to messages, reports, and errors that you may encounter while using PMS Connect, Amadeus’s data exchange platform that automatically facilitates the flow of information between the iHotelier central reservation system (CRS) and your property management system (PMS).
It also provides best practices for using PMS Connect to ensure that the data exchange between your PMS and CRS works as it should.

This course reviews the loading processes for Web and GDS/ODD rates in the iHotelier Central Reservation System. Learn rate loading best practices and troubleshooting recommendations.

Learn to expand your business and drive Web bookings by using iHotelier tips and best practices. This workshop walks you through proven revenue management tactics that drive revenue through your booking engine. Get hands on practice evaluating hotel information that enhances your understanding and enables you to maximize your property’s revenue potential.

All GDS channel subscribers should understand how to maintain their GDS information and be able to market successfully to Travel Agencies. This workshop in the recommended Amadeus Best Practices curriculum introduces you to the GDS channel best practices that will enhance your reservation pickup.

This course introduces you to the revenue management functions and features that help yield your property using the iHotelier Central Reservation System. In this course, the instructor reviews the steps to effectively update your inventory, rates and restrictions in the Revenue Management screens.
This course is applicable to all iHotelier subscribers, although ARI updates for 2-way and 2-way advanced interfaces differ from those properties with a 1-way interface or no interface.

This course provides details on how to maintain your property information, room types, users and permissions, and the Property Groups feature.

This course guides you through the steps to create and maintain groups in iHotelier.

This course examines the functionality that allows you to manage all channels from a single source – the iHotelier Central Reservation System. The course includes quick and easy ways to update inventory, restrictions and rates for Online Travel Agencies in iHotelier. It also covers how to manage your iHotelier OTA Sync submissions, reservation delivery, OTA mapping and reporting within the self-management OTA dashboards.

This course examines the functionality that allows you to manage Booking.com and Expedia directly from iHotelier. It includes quick and easy ways to update inventory, restrictions and pricing as well as enables you to view reservation delivery and manage your OTA connections in the self-service dashboards.

This course reviews the self-management OTA dashboards. Learn to analyze and manage your iHotelier OTA Sync submissions and reservations as well as your OTA channel mapping.
This course’s content is included in the iHotelier OTA Sync course.

This course introduces you to the iHotelier Analytics platform. Learn more about its interactive dashboards with advanced filters, on-demand pacing analysis, weekly push reports and integrated PMS data.

This course introduces you to the to the Pricing Engine that allows you to maintain and update your promotions and advertisements. Learn to create targeted promotions and advertisements to compete with the OTAs and drive business to your most profitable booking channels.

This course provides an exploration of iHotelier’s Enterprise functionality, which allows you to manage rate strategy for multiple properties of your Hotel group. The ability to manage your pricing strategy at the Enterprise level enables you standardize your offerings, increase efficiency and build your brand with cross-merchandising.

This course introduces you to the to the Enterprise Pricing Engine that allows you to maintain and update promotions and advertisements for your group of properties. Learn to create targeted promotions and advertisements to compete with the OTAs and drive business to your most profitable booking channels.