Guest incidents, and the recovery from them cost hospitality organizations millions of dollars per year. The best way to save on guest recovery cost is to prevent them from happening in the first place! Preventative maintenance procedures, automated scheduling, easy work-order submission, and proper workflow management all contribute to cost savings for housekeeping, engineering, and front desk teams.
Newmarket Delivered Over 52.4 Million Savings Through Prevention of Guest Incidents:
The best guest recovery is not having to recover in the first place!
By using solutions that can optimize engineering and housekeeping workflows, properties can prevent guest incidents from occuring, and keep guests happy!