Langham Hospitality Group Selects Amadeus to Lead and Accelerate its Global Digital Media Strategy

Alison Guillot

langham blog header

Originally published to Amadeus Insights

The luxury hospitality company is expanding its partnership with Amadeus to drive greater brand awareness and bookings


November 2, 2023 – As the world experiences a surge in travel this year, hotel occupancies in certain markets have exceeded those seen in 2019. It is critical for hoteliers to have the tools in place to remain competitive and attract as many bookings as possible.

This is why Hong Kong based Langham Hospitality Group, with more than 30 properties spread across four continents, has selected Amadeus’ digital media solution to increase brand awareness and bookings at its properties.

Amadeus offers the industry’s most comprehensive media campaigns by leveraging unique data insights across the travel ecosystem to support tailored marketing programs for hospitality customers. The customized, data-driven approach will allow Langham to showcase and market its offerings across a variety of online channels to reach new travelers and targeted audiences.

Langham has already built a strong relationship with Amadeus, having used Demand360® & Agency360® business intelligence solutions for years, along with Travel Seller Media, and Delphi® sales and catering software. The latest addition of digital media will empower Langham hoteliers to make more informed decisions based on the latest market insights, ensuring strategic growth.

“We trust Amadeus’ ability to harness the data that will elevate our marketing strategies and online presence,” says Shane Pateman, Senior Vice President, Sales & Marketing, Langham Hospitality Group. “We want to put the traveler at the center of what we do, and we are confident our partnership with Amadeus will help us reach our guests and new audiences with targeted, relevant offers at the right time, on the right channel.”

“We’re excited to deepen our relationship with one of the world’s leading luxury hospitality brands and deliver a trailblazing digital media strategy for them,” comments Maria Taylor, Head of Commercial, Asia Pacific, Hospitality, Amadeus. “We have a proven track record of developing and executing omnichannel marketing campaigns that touch each phase of the traveler journey. With the insights gathered, Langham will be able to better understand its core audiences and identify booking trends and traveler preferences to deliver relevant and compelling advertisements that drive revenue.”




About Langham Hospitality Group

As the wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group encompasses a family of distinctive brands including The Langham Hotels and Resorts, Cordis Hotels, Eaton and Ying’nFlo, with more than 30 projects currently either confirmed or in a developed stage of negotiation from Asia, Europe and North America to the Middle East. The Group takes its name from the legendary Langham in London which was widely recognized as Europe’s first Grand Hotel. For over 150 years, this flagship hotel has represented sophisticated and gracious hospitality, a philosophy that reflects elegance in design, innovation in hospitality, sincere service and captivation of the senses across all properties.

For more information, please access the website at

About Amadeus

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality providers acquire, service, and retain guests by profitability driving demand and converting them into loyal fans.

Backed by over 30 years of experience, we design open, cutting-edge software to provide the most efficient, trusted, and reliable systems for our customers. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.

To find out more about Amadeus, visit

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