If you’re still following the mantra of “business as usual” you’re soon going to be a business that is anything but usual in a way that you aren’t going to like…. What do I mean by that?
Drivers of Change in Hospitality
In our largest hospitality study to date, we asked more than 7,000 travelers and industry experts to define the future of the industry. The results highlight several emerging trends for hoteliers to remain relevant, timely, and preferred in a world of evolving guest expectations and intense competition.