Amadeus Sales & Event Management - Advanced

Our Advanced Module is a full-service, cloud-native solution that empowers sales and catering teams to seamlessly contract new business and manage all details for flawless event delivery in locations with over 5,000 square feet of meeting space. Now you can have more time for what matters most: Your customers.

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Advance Your Full-Service Event Planning & Booking Process

Your planners’ expectations are continuously evolving with an ever-increasing need for faster responses, supreme organization, thorough detail, and flawless execution. Your sales and catering teams need to be more efficient than ever before, without missing a single detail, and you need to gain a holistic view of your group business performance in real-time.

With so many events and even more moving pieces, the Advanced Module was designed to:

  • Streamline and accelerate your daily operations with web browser and mobile access.
  • Automate task and workflow automation for significant time savings.
  • Integrate with your critical business solutions to provide a greater level of insight into your business.

Migrating to Amadeus Sales & Event Management has been a dream come true! Our reporting is 1,000 times better than it was.

Kathy Magrane
Director of Sales Solutions and Systems, Denihan Hospitality Group

With Amadeus Sales & Event Management, our communication as a team has improved since data and information is centralized. It’s eliminated any confusion as to the status of an event or contract, and made the planning process much quicker.

Denise Cole
Director of Sales and Marketing, Georgia International Convention Center

What Amadeus Sales & Event Management does for sales, convention services, and the customer in the end is beneficiary in terms of being able to have a more interactive staff and a more focused staff, and that’s really what you want.

Gavin Mealiffe
Vice President of Sales, Tropicana Las Vegas

Maintain Your Proven Success Model

You don’t have to change your proven process to accommodate a software solution. The Advanced Module can accommodate your needs. The Advanced Module is built on Salesforce.com, the leading customer relationship management platform, and is highly configurable to your unique business processes.

Generate & Convert Leads with Ease

Increase the productivity of sales teams with consolidation of incoming lead channels into a single solution. Empower the team to prospect for new and repeat business and easily visualize guest room and function space occupancy across all rooms and properties.

Perfectly Execute Events

Quickly communicate with both the planner and a large staff, ensuring that each room is set correctly the first time, menu selections are accurately delivered, and guests are happy.

Strengthen Customer Relationships

Automating processes to develop and nurture relationships is key to winning business. Maintain continuity of your extensive accounts and contacts across multiple teams and properties.

Accurately Measure Business Performance

Understand all aspects of a group’s performance to ensure future growth of the organization with highly configurable reports and dashboards to fit the needs of each user.

Enhance Visibility with Solution Integration

Continually improve your processes by reducing duplicate data entry and increasing visibility by integrating your sales and catering solution with your other business solutions.

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  • Customer Relationship Management

  • yes
  • yes
  • yes
  • Guest Room Availability & Blocks

  • yes
  • yes
  • yes

    Multiple Per Booking

  • Volume Contracts (LNR)

  • yes
  • yes
  • yes
  • Events / Function Space Availability

  • no
  • yes
  • yes
  • BEOs & Banquet Checks

  • no
  • yes
  • yes

    Customization Available

  • Booking Packages

  • no
  • no
  • yes
  • Autotraces (Automated Activities)

  • no
  • no
  • yes

    Configuration Available

  • Reporting

  • yes
  • yes
  • yes

    Configuration Available

  • Integrations*

  • no
  • yes

    Limited Availability

  • yes
  • Support

  • yes

    24/7 Online

  • yes

    24/7 Online

  • yes

    24/7 Online or Phone

  • * Additional costs may be associated.

Frequently Asked Questions

What devices can I use to access this software?

You can view the Advanced Module on any internet-capable device. However, larger devices will offer a better user experience, especially when viewing space availability and reports.

What kind of support is available?

Our award-winning support team is available 24/7 to help you resolve any issues, even throughout your busiest times – weekends and holidays. Unlimited 24/7 support calls are included with subscriptions to the Advanced Module along with 24/7 online support.

What is the onboarding process like?

You will be assigned a project manager to organize your implementation process from usage goals and objectives to system configuration, any data migration, and training. With the help of a team including a consultant and a trainer, your system will be set up for your unique business needs.

What kind of training do you offer?

The Advanced Module has a comprehensive Training & Help section built right into the solution that includes videos and tips as well as full training for every aspect of the system. In addition, we will arrange both administrative and user training sessions prior to the system roll-out. Based on your needs, sessions are offered remote or on-site at your property.

Do you still make Delphi.fdc?

Delphi.fdc has been rebranded as the Advanced Module of Sales & Event Management. All existing features and functionality remains and we continue to add new functionality regularly.

Do you still make Delphi?

While we may have started 30 years ago with the industry leading Delphi solution, times have advanced and so have we! We’ve come a long way from just a single solution. We now offer three modules to be sure we’re addressing your specific business needs based on the type of group business you manage.

Demo Video

See Amadeus Sales & Event Management Advanced in action.

Seeing is believing. Take a look behind the scenes of our Advanced Module to learn how your full-service property can advance your group and event business with configurable automation and insights.

View Demo Video