Delphi® & MeetingBroker for IHG Hotels & Resorts Worldwide
Amadeus Delphi® Sales & Catering Software: The Industry standard in hotel sales & catering operations, tailored for all property types.
Delphi® & MeetingBroker for IHG Hotels & Resorts Worldwide
Amadeus Delphi® Sales & Catering Software: The Industry standard in hotel sales & catering operations, tailored for all property types.
Everything you need to:
Unlock your sales potential with less time and resources
Introducing Delphi®
Sales & Catering Management Software for IHG Hotels & Resorts World wide
What if you could swiftly address every lead, keep contracts organized, and never miss a follow-up?
Imagine managing events and catering bookings seamlessly, freeing time to nurture relationships, and consistently exceeding targets.
Meet IHG’s Group and Events software using Delphi and MeetingBroker, a sales and catering solution designed for various hotel types to support business growth and optimize processes.
Leading hotel sales innovation
For decades, Delphi has set the industry standard in hotel sales and catering.
Now, with an enhanced portfolio, Delphi offers tailored experiences for all hotel types, built on the industry-leading Salesforce CRM.
Whether managing intimate gatherings or large-scale events, Delphi empowers IHG sales teams to scale and work smarter with partner-integrated solutions to exceed targets and elevate guest experiences—regardless of property size.
Contact us today and discover how Amadeus Delphi empowers your hotel to:
- Drive group and event revenue with a centralized platform that manages leads, bookings, and function space across properties
- Accelerate sales cycles by responding to RFPs faster with automated workflows, mobile access, and integrated proposal tools
- Visualize occupancy and availability across guest rooms and event spaces with intuitive function diaries and forecasting tools
- Deliver flawless events through detailed banquet event orders (BEOs), custom menus, and real-time collaboration across departments
- Streamline operations and reduce errors with configurable layouts, validation rules, and automated task scheduling
- Gain actionable insights into sales performance, booking pace, and conversion metrics with customizable dashboards and reports
- Scale globally with confidence using a Salesforce-powered platform that supports 30+ languages and 160 currencies
- Maintain consistency and control with centralized administration, permission sets, and tailored workflows for multi-property organizations
Increase Sales, Manage More Efficiently, Strengthen Relationships
Delphi provides everything needed to optimize processes and build lasting connections.
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Built on the #1 Salesforce CRM, offering a lightning-fast interface, tailored experiences by hotel type, and customized training from expert-led masterclasses to self-guided options.
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Keep a centralized database for transparency and easy record-keeping. Maintain detailed records to grow relationships and ensure continuity when team members are out.
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Enhance collaboration with a unified platform for client communication and save time by customizing event items and automating BEOs and banquet checks.
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Leverage comprehensive reporting to gain insights into group performance, assess profitability and productivity, and analyze historical data to identify trends and enable accurate forecasting.
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Manage contacts and client communication with ease, respond to leads quickly, automate follow ups, and optimize sales processes to maximize opportunities and revenue potential.
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Exclusive integrations with Delphi Direct, Delphi Diagramming, and MeetingBroker and access to a broader network for digital proposals, e-signatures, secure payments, and more.
Tailored Experiences for Every Property Type
Discover how Delphi's adaptable experiences, tailored to meet the distinct needs of full-service, select-service, and brand or management companies.
Full-Service Hotels
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For properties with over 5,000 Sq Ft (465 m²) of meeting and events space, addressing more complex hotel sales needs and more extensive catering to execute mid to large scale events flawlessly. • Streamline management of large guest room blocks and comprehensive meeting arrangements, including multi room set ups and diverse event formats. • Customize event packages with enhanced functionality for managing complex F&B and AV requirements. • Utilize advanced revenue management capabilities designed to maximize profitability. |
Select Service Hotels
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For properties with less than 5,000 Sq Ft (465 m²) of meeting and events space, focusing on efficiency in generating pipeline, managing relationships, and seamlessly handling execution of smaller groups. • Simplify group management for smaller gatherings, meetings, and groups. • Leverage a user-friendly interface for easy navigation and minimal training requirements. • Create efficiency with automated processes and streamlined workflows. |
Brand & Management Companies
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For management companies and brands overseeing portfolios with multiple properties, ensuring transparency, consistency, and efficiency across all locations. • Manage all properties from one unified platform. • Access detailed analytics across your portfolio for data-driven planning. • Standardize processes with reusable templates to save time and uphold brand standards. |
Meet the Amadeus Sales & Catering family
Discover the suite of Sales & Catering solutions by Amadeus, a global leader in hospitality technology. Backed by decades of expertise from a team of experienced hospitality professionals to empower your teams with the right tools, making it easier than ever to ensure guest satisfaction while optimizing your hotel’s profitability.
