Amadeus Sales & Event Management Refresher Training

At Amadeus, we aim to ensure our partners have the knowledge required to effectively use our solutions to their maximum capability. This is why we are running complimentary refresher training sessions for our Amadeus Sales & Event Management customers. Discover our available sessions below and register today to secure your place!

We are also hosting refresher training for our Amadeus Service Optimization solutions, HotSOS & HotSOS Housekeeping!
CLICK HERE to register.

Basic Report Creation

This session on basic reports will cover creating new reports, editing existing reports and the key functionalities of sorting, filtering, grouping and filter logic. These reports are ideal if you want something simple and easy to create.

Available sessions:

Tuesday 21st April | 10:30 BST | 1hr
REGISTER HERE

Advanced Report Creation

Advanced reports analyse your data into groups and allow you to summarise and calculate revenue. We will cover the different report types, cross filters, formulas, buckets and joined reports to ensure you can make the most of your advanced reports!

Available sessions:

Tuesday 21st April | 13:00 BST | 1hr
REGISTER HERE

Creating Booking Packages

We will be going over the basics of creating Booking Packages, including building residential packages, day packages and working with other income in packages.

Available sessions:

Wednesday 22nd April | 10:30 BST | 1hr
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Working With Packages in Bookings

This session will show you how to add different packages to a booking, understanding package revenue, changing attendance, adding additional events to a package and changing the price of a package.

Available sessions:

Wednesday 22nd April | 13:00 BST | 1hr
REGISTER HERE

Working With Merge Documents

This session will cover creating a brand-new advanced document, loading it and adding different template parts. This is useful for adding cost overviews into your contract and proposals and creating Proforma Invoices.

Available sessions:

Thursday 23rd April | 10:30 BST | 1hr
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Property Admin Review

We will be covering key property admin tasks such as adding function rooms, updating capacities, working with terms and conditions and tax groups to ensure property admins feel confident using our solution.

Available sessions:

Thursday 23rd April | 13:00 BST | 1hr
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Bookings & Revenue

This session will focus on bookings and working with average checks versus menus and items. We will also be looking at where the revenue pulls from at each stage of the booking so you can ensure all your figures are correct throughout the lifetime of a booking.

Available sessions:

Friday 24th April | 10:30 BST | 1hr
REGISTER HERE

BEO Tips & Tricks

We will be sharing the shortcuts and the new functionality available in the Manage events window to help you to work as quickly and efficiently as possible! We will be covering copy and pasting BEO’s, Multi-Edit BEO Items and reassigning BEO’s.

Available sessions:

Friday 24th April | 13:00 BST | 1hr
REGISTER HERE