HK CTS Hotels Deepens the Cooperation with Amadeus

Eric Oppegaard


Grand Metropark Hotel Beijing, the flagship hotel under the brand of Grand Metropark from HK CTS Hotels, is moving forward with Sales & Catering – Delphi along with Amadeus Delphi Diagramming.  By combining the two solutions, HK CTS Hotels saw the value in gaining accurate data in order to increase productivity through data-driven decisions.

HK CTS Hotels Lobby AmadeusHK CTS Hotels wanted to establish a more customer-centric sales process, which required reliable data.  After consulting with Amadeus, the team realized that these solutions would help gain accurate and complete data that would support their goals.

Delphi is a cloud-based Sales and Catering solution, combining Amadeus’s industry-recognized process philosophy along with cutting-edge cloud technology.  This solution enabled the hotel to establish a distinct advantage over the competition.

Amadeus Hospitality Diagramming allows the hotel to bring the vision of Meeting and Event Planners to life.  The solution presents accurate room diagrams in both 2D and 3D.  By having these accurate setup diagrams, it eliminates miscommunication between the customer and the venue along with providing clear instructions to the operations team on site.

“We have 1200 square meters of meeting space, a 680 square meter ballroom, and eight function rooms in varying sizes,”

stated Mr. Alex Ding, Director of Sales Marketing from Grand Metropark Hotel Beijing. “Amadeus is the leading technology provider for travel globally; we know that Amadeus products are stable, support is professional, and solutions are exceptionally easy to integrate with other solutions internationally. With the full use of data and advanced process, we are committed to becoming an ideal meeting venue internationally.”

“The landscape in hospitality is changing, customer needs, behavior and expectations are changing, and so is technology. It is becoming more challenging to keep up with demands in the hospitality industry,” stated Lee Horgan, CEO of Amadeus Hospitality. At Amadeus we are working to help our customers achieve their aspirations and overcome these challenges. “We are looking forward to deepening the cooperation with HK CTS Hotels”

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HK CTS Hotels Co. Ltd.

HK CTS Hotels Co. Ltd., which was established on April 10, 1985, is a wholly owned subsidiary of China National Travel Service (H.K.) Group Corporation. It manages well-known brands: “Grand Metropark” for five-star luxury hotels; “Metropark” for four-star business hotels; “Traveler Inn” for characteristic business hotels and “Traveler Inn Express” for budget hotels


Grand Metropark Hotel Beijing

Grand Metro Park Hotel is located in the heart of YanSha commercial and business area, which is easily accessible from Beijing Capital International Airport, Beijing International Exhibition Center(BIEC), SanLiTun , Legation Quarter, and Subway line 10. Our convenient location on the East 3rd Ring roads puts you 15 minutes by taxi from Beijing International Airport. Grand Metro Park Hotel has complimentary wireless Internet in our air-conditioned public areas and 8 modern meeting rooms where you can host events for up to 400 people. Hotel totally have 427 rooms, the Business Centre supports your printing, faxing and secretarial needs. Enjoy complimentary breakfast and evening happy hour in our Executive Lounge when you stay in an Executive room or Suite. Take a refreshing dip in our indoor swimming pool and work out in the Fitness Centre. Hotel with 3 restaurants serving Chinese cuisine, Japanese cuisine, and international buffets. You can also relax in the stylish lobby bar with coffee and cocktails. We are looking forward to your arrival for further win-win cooperation.