Amadeus HotSOS® Housekeeping

Introducing the next evolution of housekeeping excellence

Amadeus HotSOS® Housekeeping

Introducing the next evolution of housekeeping excellence

How do you elevate both guest and staff satisfaction, while increasing profitability?

Ensuring rooms are ready on time, managing dynamic staff schedules, and addressing guest requests promptly are critical for maximizing profitability.

Introducing the new                              HotSOS Housekeeping

Now featuring a new modern interface and intuitive user experience designed to:

  • Optimize housekeeping efficiency
  • Enhance guest satisfaction and loyalty
  • Prioritize staff well-being and engagement
  • Improve performance and profitability

Discover More About HotSOS Housekeeping

Elevate your property’s efficiency and guest satisfaction with the new HotSOS Housekeeping. Want to learn more? Click below to view our fact sheet and see how you can transform your housekeeping operations.

Celebrating the Heart of Hospitality

We’re shining a light on the dedication and hard work of housekeepers who make every guest experience unforgettable. Join us in celebrating their essential contributions to hospitality.

 

The Next Evolution of Hotel Housekeeping Excellence

Optimize housekeeping efficiency

 

Gain real-time insights and manage housekeeping processes effectively with a sleek new interface.

  • Optimize task management and streamline room assignments
  • Adapt on the fly to address critical rooms promptly
  • Gain an overview of the entire house for real-time room inventory · Seamlessly integrate with HotSOS for even further operational excellence
  • Preserve institutional knowledge by establishing standard operating procedures

Enhance guest satisfaction

 

Become a well-orchestrated symphony of operations for elevated guest service

  • Empower staff with real-time guest info for personalized and enhanced interactions
  • Leverage guest data to foster loyalty by anticipating future needs and desires
  • Turn rooms faster, boost cleanliness, and promote seamless interdepartmental communication

Prioritize staff well-being and engagement

 

Empower your team with intuitive tools and automation for enhanced productivity and satisfaction

  • Efficiently onboard new staff with an intuitive interface for quick learning
  • Automate processes for staff to focus on delivering exceptional guest service
  • Enable multilingual translations for seamless communication and collaboration
  • Effortlessly allocate guest tips to staff via digital tipping integrations
  • Assign and track rooms within labor regulations, by credits, minutes, and surface areas

Maximize profit and performance

 

Unlock manager capabilities to support staff optimization, productivity, and data-driven decisions.

  • Access real-time staff productivity to reward and improve
  • Enhance managerial efficiency with automated alerts and priority shifts
  • Boost staff development with performance-driven reviews and training
  • Use guest and staff insights to improve labor management, personalization, and service quality

Which HotSOS software is right for you?

%
of reported housekeeping issues instantly resolved

Learn how Hotel Okura Amsterdam transformed their guest room management with HotSOS Housekeeping

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Marriott Approved

HotSOS Housekeeping, approved by Marriott for their properties, automates tasks and assignments while streamlining team communication—helping drive faster room readiness, improve efficiency, and uphold brand standards at scale.

Ready to optimize your operations today?

Discover the next level of housekeeping excellence and find out how you can:

·  Maximize your housekeeping efficiency
·  Enhance your guest and staff satisfaction
·  Gain access to the leading hotel housekeeping software

Simply fill out this form to receive more information from a sales specialist. 

Unlock the secrets to thriving in hotel operations

Explore our Extraordinary Leaders series, offering insights and expertise from successful hospitality leaders on topics such as labor, sustainability, leadership development, and tech transformation.

How to thrive in Hotel Operations

Meet Amadeus Service Optimization Product Family

Discover the suite of Service Optimization solutions by Amadeus, a global leader in hospitality technology. Backed by decades of expertise from a team of experienced hospitality professionals to empower your teams with the right tools, making it easier than ever to ensure guest satisfaction while optimizing your hotel’s profitability.

What our customers say about us

 

“HotSOS® Housekeeping has transformed the way we measure quality and productivity. The user-friendly platform provides tailored options for our property, making it easier to manage and optimize our operations to our needs.”

Greg Bogdan, Director of Rooms

 

 

Hotel del Europe 

HotSOS has immensely helped our operation be much more efficient and customer-focused and is embraced by every level of our organization. We couldn't imagine our operation without it.”

Roman Husock, Director of Rooms

Hotel De l'Europe Logo

 

 

“HotSOS is integral to the seamless operation of our business, and it has become indispensable in maintaining our high service level .”

Jorine Heutink, Executive Housekeeper

 

 

“HotSOS delivers a real-time overview of room inventory, enabling room attendants to prioritize cleaning based on guest check-outs and arrivals. It allows supervisors to efficiently prioritize tasks without the need for direct communication with the room attendants, and identify areas for improvement, thus enhancing overall efficiency. It is a truly exceptional tool!”

Moshe Cohen, Applications Trainer

 

 

 

“HotSOS has been integral in centralizing my team's communication by providing multilingual support. The platform has allowed team members from various countries to access and manage tasks in their preferred language, which is key to promoting teamwork and efficiency in a diverse hotel environment.”

Mary Wren, Director of Hotel Operations

 

 

“HotSOS has revolutionized our operations, making them significantly more efficient and customer centric. It has been wholeheartedly adopted across all our resort operations departments, and we can't envision operating our family of resorts without it.”

Jason Bretz, Resort General Manager

 

Read our latest Service Optimization resources!

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