Central Reservation Systems (CRS)

Traveler confidence is growing, reflected by the overall rise in global occupancy rates and online hotel bookings.

Loyalty programs have long been a staple asset in many hotelier’s revenue and competitive sales strategies – both at the independent level and chain level.

At this year’s Amadeus Hospitality Customer Conference in Miami, we were fortunate to host a recorded panel discussion on the future of Central Reservations Systems with a group of industry experts …

It’s easy for hoteliers to feel overwhelmed by the popularity of today’s distribution channels and metasearch engines in battling it out for bookings.

Breaking Down the Barriers of the Past Recent trends in enterprise hospitality software are breaking down long-standing barriers between management systems such as the CRS and PMS, that have tradition…

Your hotel’s CRS is the key to increasing profitability and guest retention through direct bookings.

Insight from the 2019 Amadeus Hospitality Customer Conference In an event full of educational and thought leadership presentations, one of the most popular discussions was led by Hospitality Division …

Guest expectations are changing. While a clean and attractive room, friendly staff, and prompt service are expected, they are only the foundation of today’s guest experience.

Maximize Your Hotel Systems to Simplify the Guest Journey   Guest blog post from Kathryn Baker, Principal of KBB Consulting, a partner company of Total Customized Revenue Management   We’r…

A common problem facing hotels is the quality of their Central Reservations System.