Service Optimization

Originally published on Amadeus Insights By: Francisco Pérez-Lozao Rüter, President, Hospitality, Amadeus   There are two words that come to mind when I reflect on the past year.

By: Jerome Wise, VP, UK & Ireland and Enterprise Clients, Hospitality, Amadeus   What can a hotelier in Hong Kong tell an agent in Aberystwyth about how best to recover and rebuild? Rebuildin…

Originally published in Hospitality Net   As global restrictions ease and hotels begin to reopen, the outlook for leisure travel is increasingly optimistic.

COVID-19 has caused us to reflect upon the fundamental operations of our global society and day-to-day lives, including the ways in which we interact with one another.

Originally published in Hotel Online   The challenges the hospitality industry has faced in the wake of COVID-19 reminds us how critical the housekeeping department’s role is to a h…

Originally published on Hotel Online Providing elevated wellness in the Hospitality industry Before we dive in, be sure to visit our ultimate guide to elevating guest satisfaction full of tips, insigh…

Originally published in Hotel Online Hospitality leaders that have formulated marketing and operational strategies around “Generation Clean” are best positioned to move forward from COVID-19.

By Tim Pelletier, Chief Technology Officer, Hospitality, Amadeus Originally published on Amadeus Insights Before we dive in, be sure to visit our ultimate guide to elevating guest satisfaction full o…

For hoteliers, the well-being and health of guests and staff are of the utmost importance.

Rethinking the guest experience, creating new standards, and committing to those standards will be vital to build future loyalists and boost hotel guest confidence.