HITEC 2018: Hospitality Forges New Paths with Personalization and Open Platforms

Ahmed Youssef

Originally published on the Amadeus corporate blog

Drivers of Change in Hospitality

In our largest hospitality study to date, we asked more than 7,000 travelers and industry experts to define the future of the industry. The results highlight several emerging trends for hoteliers to remain relevant, timely, and preferred in a world of evolving guest expectations and intense competition.