Software that connects your operational units to improve service and response times
Just like larger full-service properties, select service hotels are frequently plagued by communication gaps that inhibit the staff’s ability to meet guests’ needs efficiently. When you rely only on manual processes, requests and dispatches aren’t prioritized effectively, and workflow bottlenecks inevitably ensue. With HotSOS Mild, you can make sure that guest requests are automatically dispatched to the proper channel immediately and enable different units to collaborate seamlessly to handle guest issues in record time. Service agents and maintenance personnel can access the platform from any connected device or computer, allowing them to communicate updates in real time and streamline workflows.