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An Amadeus and Accenture Joint Hackathon Showcases the Future of Hospitality Technology

Alison Guillot

What does the future of hospitality technology look like? What types of experiences will guests encounter at hotels, restaurants, stadiums, or casinos in the next few years? No one knows for sure, but Amadeus and Accenture are continuing to push the boundaries of innovation by expanding their strategic airline partnership to include Hospitality. Together, the…

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Amadeus Named Top Place to Work in Hotel Tech

Eric Oppegaard

Amadeus is pleased to announce that it has been named a ‘2018 Best Place to Work in Hotel Tech’ by HotelTechReport for creating and maintaining a culture that fosters employee satisfaction along with business growth. Their team surveyed (methodology here) thousands of hotel tech employees around the world about what it was like inside the…

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Voyage of discovery. Working towards inclusive and accessible travel for all

Eric Oppegaard

Originally posted on the Amadeus Corporate Blog “Voyage of discovery. Working towards inclusive and accessible travel for all””, the Amadeus-commissioned report developed by ILUNION, includes interviews with more than 800 specialists in accessible travel: travelers, private/public sector, international organizations, spanning 3 continents. Delivering a more accessible travel experience, which responds to the needs of all…

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Travel management players need to grab MICE opportunity

Eric Oppegaard

Originally posted on the Amadeus corporate blog. The meeting, incentives, conferencing, and exhibitions sector (MICE) can be tricky for travel management companies (TMCs). It’s complex and involves a lot of actors. But, the MICE segment is becoming more relevant in the managed travel space. Why? Because connecting people is what travel does best. In spite…

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Scaled Agile Shapes the Future of Hospitality

Eric Oppegaard

Technology changes quickly, and so do the needs of our customers.  In order to adapt to these changes, we need to be able to differentiate ourselves in our development processes.  We have been participating in Scaled Agile processes for some time now, and have continued to train our new team members, as well as update our…

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When the People Come First Everything Else Follows

Anna Ransom

At the recent Amadeus Hospitality Customer Conference, we hosted a noteworthy customer panel discussion addressing the future of technology in hospitality.  Hosted by Mark Haley of The Prism Partnership, the hour-long session moved quickly as five attendee panelists shared their valuable insights and perspectives. At the outset, Mark introduced the concept of “driving operational excellence”…

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How do my in room resources impact the guest experience?

John-Michael Jenkins

Hotel staff waste countless hours looking for where items are in order to deliver them. If it takes too long to deliver the item, you risk getting poor reviews for service. HotSOS and TraknProtect are working together to enable you to more efficiently deliver the guest experience while making your employee’s jobs easier. By providing…

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How personalization leads to unforgettable guest experiences

Eric Oppegaard

It may sound obvious, but in the hospitality business, it’s a point that cannot be reiterated enough: creating a better experience starts with truly knowing your guests. Some prefer their rooms in a particular level or location, while others rely on late checkout to catch up on their sleep. Personalizing the guest journey was the…

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How to meet today’s hotel guest expectations

Anna Ransom

Originally shared at: http://www.amadeus.com/blog/13/12/meet-todays-hotel-guest-expectations/ Long gone are the days where a website with an online booking option is sufficient to attract guests to your property. Today’s savvy consumer craves personalized, immersive experiences. They want to be captivated from their first thought of travel to their return home with memories that will last a lifetime. What should…

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